I am also getting this error. The employees paid PAYE but after the TERS was paid out, she PAYE recalculated, and the PAYE went into a minus. This was supposed to be deducted from the next EMP201 where there will be PAYE payable but there wasn't a month yet as all salaries were reduced

Good day, 

Please email me the below details so that we can Investigate: 

• • • Site Cde
    • Description of Query
    • Company Name
    • Cycle
    • Employee in Question
    • Attach Screen Shots if possible
    • Granted Access

Please may you grant me Support Access so that I can investigate this quickly.

To grant Support Access - click on your name/email address in the top right hand corner of the black bar, click on Manage Accounts, click on the Support tab and then click on the Grant Access button in the bottom left hand side of your screen.

 Email to [email protected]

Regards, 
Luanne

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I also have this error, assistance in resolving it would be greatly appreciated.  It looks like a SARS issue but it would be helpful if it's something that can be resolved via the payroll.  PAYE was payable in March, but when salaries were reduced over the following months the average tax calculation ultimately reversed the PAYE paid, but it's not been possible to claim it back from SARS because no negative values for PAYE can be declared on EMP201s.   

Good day, 

Can you please email me all the above information please.

Regards
Luanne