Please email me the below details so that we can Investigate: 

• • • Site Cde
    • Description of Query
    • Company Name
    • Cycle
    • Employee in Question
    • Attach Screen Shots if possible
    • Granted Access

Please may you grant me Support Access so that I can investigate this quickly.

To grant Support Access - click on your name/email address in the top right hand corner of the black bar, click on Manage Accounts, click on the Support tab and then click on the Grant Access button in the bottom left hand side of your screen.

 Email to [email protected]

Regards, 
Luanne

P.S. Please could you kindly verify and let us know that this solution worked. You can do this by marking this reply as a Verified answer so that the rest of the Community can benefit from this. 

Good Moring, 

I have solved the problem. 

Thank you very much