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Temporary Employee/Employer Relief Scheme (TERS) - Prescribed file template requirement

We are aware that attached email is currently being circulated by the Department of Employment and Labour to employers.

TERS Email from Department of Employment and Labour.pdf

In the email they request a specific template (pipe delimited CSV file) from employers containing certain information in a specific format in order for the employer can apply for Temporary Employee/Employer Relief Scheme (TERS).

There is uncertainty regarding some of the information required in the file which is not provided in the email layout.

For example:

  1. What remuneration must be reported? The actual UIF remuneration (if any) which the employee will be receiving during the lockdown period for the specific month, or the remuneration of the previous month which the employee received for a full month’s work etc.?
  2. How should the sector monthly minimum wage be reported/calculated if the sector has a minimum hourly wage or weekly wage? If no sector is applicable should it contain the national minimum wage, and if yes, how should the national minimum wage rate per hour be converted to a monthly wage?

Sage is currently investigating this with the required stakeholders to get clarification and more information on these and other questions.  Only once we receive clarification can we advise when this file will be incorporated into the system.

Once we have more information, it will be communicated here on Sage City.

  • At this stage no new information has been given regarding the TERS csv file specification and our compliance team is following up with the authorities multiple times a day in an attempt to get clarity on this file and the values and information that must be included in it. An Amendment bill has been published in regards to the ETI changes but there has been no new information regarding the TERS csv file.

    As soon as we have more information we will be sending out another update.
     
    We are aware that this is a time sensitive issue that affects numerous companies and that this form is crucial in terms of receiving Relief for employers and employees and therefore it crucial that we implement the correct information to ensure that the file meets the correct criteria.
     
    We thank you for your patience during this time and assure you that we are doing everything we can to get and implement the correct information.
  • I would like to thank everyone for their patience during this time.

    Our development team has advised that the TERS csv will be available for export in the Sage Business Cloud System on the 15th of April 2020.

    Please read more regarding this here.  

    Closer to the 15th we will release how to guides to guide you through the process.