• Cannot verify my banking credentials

    When I try to update/verify my banking credentials (for Standard Bank) I keep getting this error message. I have been since the day the bank stopped refreshing.

    I've just about had it with Sage and it's endless problems. I might as well purchase another…

  • Standard Bank feeds

    Is there an (ongoing) issue with Standard Bank feeds not connecting??
    Been struggling since last week, with no progress from Sage. 

  • Bank feeds

    Does anybody have a problem with FNB bank feeds? Every time I link a bank  we loose the New & Reviewed  transactions on Banking?

    Please help 

  • Sage Bank Feeds - Sorry, we are unable to process your request

    I followed the steps sent to Me by support and added the 3 Cookies links below:




    On my machine it worked well, but the client then received the error…

  • ABSA Bank Feeds


    Iam trying to get ABSA bank feeds in Sage. Creditials are.put in then says verifying then trows mw back to selct bank screen. PLEASE HELP. Chatbot not useful. Not live chats channels as well?? 

  • Sage Bank Feeds Notification | Nedbank(New Online Banking) Bank Feeds

    Hello Sage Community

    We have been notified by our third-party service provider that the Nedbank online banking site has introduced an intermediate page where customers are required to accept the new Terms and Conditions. This is preventing the service…

  • Bank feeds feature for Small business on Emirates NBD

    Hi there,

    I  am an accountant and am based in Dubai. I was trying to use the bank feed feature through the Sage Cloud. We have the Small Business account and I entered ID and password but it didn't work. Can you please tell me if the Sage Cloud provides…

  • Nedbank Business - Bank Feeds

    Good day,

    If we try to link our Bank Feeds to Nedbank Business (we use the Nedbank dongle) they ask a 4 digit pin, but Nedbank has a 6 digit pin and if I use the first 4 digits of my 6 digit pin it doesn't work?

    How can I set up the Nedbank pro…

  • FNB Bank Feed with existing account

    I recently signed up for a trial and tested everything I wanted to in detail, including adding my bank feed.

    I have subsequently deleted that company and started a new one with the same name. I am battling to add the first account to the feed again.…

  • Sage Bank Feeds - Failure of Epic Proportions?!

    I am a long-time user of Sage Accounting products (from the Express days through the evolution of Sage Evolution) to currently using Sage Online accounting for 3 small businesses.  I used to be a prophet for Sage and their products, but not so much after…

  • Bank Feeds - FNB Online Banking Enterprise


    When are we going to receive an update on the bank feeds for FNB Online Banking Enterprise? I have sent the below to support, and followed up twice - still no feedback received. It is really not practical to be mapping csv's on a daily basis to import…

  • Bank Feeds behind


    After the authorization for credentials was resolved the last time my bank feeds are 4 days behind. It refreshes daily without errors but the last transactions are from 4 days ago(refreshed today 08/12 but only showing till 04/12 and there are new…

  • Bank Feeds

    Hi guys,

    My bank feeds are 2 days behind the entire time. It imports correctly but 2 days later. For eg. the transactions of the 2nd of December only imported this morning. My transactions of the 3rd (yesterday) will only import on the 5th??? Please…

  • Bank Authorization Required

    Authorizing it daily. For god sake, can't Sage now sort this for once and all. Why fix (break) something that wasn't broken. Why not employ more call centre staff? Why not start putting your customers first? 

  • Webinar resources - Bank Feeds Q&A

    Good Day all,

    You can find the resources to the Bank Feeds webinar below:

    Kind Re…

  • This Sage Bank Feed Account requires authorization of Bank Account credentials - FNB

    What are the credentials that it needs?

    What are the steps that you need to take?

    How long should it take to be up and running with bank feeds?

    FNB requires different ways to do verification which one must be used or does not apply to this setup.



    Anybody struggling to refresh bank statements? When I refresh nothing happens.


    Copied from Sage City Q&A:

    7. I am getting an error that my Sage Bank Feed requires authorization. What do I do?

    • This is a standard error message that appears when a multi-factor authentication bank account has failed to link. 
    • To solve this, naviga…
  • Bank feeds - NOT WORKING

    Please guys, I havent been able to allocate payment on either of my companies and now I get this!!! I need urgent help PLEASE!!! 


    Can SAGE tell us when the BANK FEEDS for SBSA will finally be resolved and work.?

    This is the 3rd DAY that we are not syncing new transactions. We reset all our bank feeds and re-linked our accounts. It seemed to be working for a short period ( few hours…

  • Sage Bank Feeds

    I am a Sage Advisor and my clients are mainly with Nedbank and FNB

    So far I have tried for my clients including myself with Nedbank to reactivated bank feeds. I keep getting this message: "This Sage Bank Feed Account requires authorization of Bank Account…

  • Support Notification | Nedbank Bank Feeds

    Hello Sage Community

    We have been notified by our 3rd party bank feed provider of the following:


    Nedbank site introduced an intermediate page to accept the Terms and Conditions (screenshot below). 

    Please accept the Terms and Conditions on…

  • Bank Feeds for Nedbank Cheque and Credit Card

    Good day 

    i have been having trouble pulling in my bank feeds since the 9th may 2020

    could you please tell me what could be the problem

    thank you kindly 

  • Support Notification | Bank Feeds

    Note: Last Updated 07/04/2020

    We have been notified by our 3rd party bank feed provider of the following:

    Capitec Bank:

    Capitec SA site introduced an intermediate page to accept the Terms and Conditions (screenshot below). 

    Please accept the Terms and…

  • Support Notification | Nedbank Bank Feeds

    We have been notified by our 3rd party bank feed provider that Nedbank feeds are operational.

    Our recommendation is to update your login details and thereafter refresh the bank feeds.

    If the error persists (Status Code: 412) after updating login details…