Dears SAGE Support,
I have two branches (Showrooms) and we need separate invoice serialization
currently we are using Standard POS
Please your advice how to setup the serials separately.
thank you and have a nice day
Dears SAGE Support,
I have two branches (Showrooms) and we need separate invoice serialization
currently we are using Standard POS
Please your advice how to setup the serials separately.
thank you and have a nice day
Good Morning Muhannad
Sorry, but can you please elaborate a bit further?
Please explain what you mean by 'separate invoice serialization'?
How do you want it to work? Can you please provide a practical example?
Kind Regards
Bennie
Good Morning Bennie,
For now we have two showrooms
The first one we call it Qurtubah
And the second one is Yasmeen
We need the serial number for Qurtubah invoices to start with QR
And the serial number for Yasmeen invoices to start with YM
Currently we are doing it right now in the sales order entry and the Serial for Invoice Number we can control it from Agent - Document Profiles
We need to do the same thing but with the POS Standard Feature
Best Regards,
Muhannad Smadi
Thanks for the detailed description, Muhannad
I noticed that the Document Profiles include setting up for POS Sales.
Have you tried setting it up as below?
I can also suggest that perhaps create a new agent that will be handling only POS transactions and then link that agent to the Document Profile
Dear Bennie,
Thank you for continuous support
I tried this way and this is the message it received, I don't know what to do? Please your Advice
thank you and have a nice day
Muhannad Smadi
Hi Muhannad
Yes, I can recreate your issue on my PC only and this is very interesting! I have no idea why Document Profiles would limit POS transactions???
In that case, please do the following:
Log this query with Evolution Support using the link below but specifically request that the new support ticket be sent for my attention.
https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465
I'll then have a formal engagement with Evolution Development to get their clarity on the matter.
Blessings!
Bennie
Hi Muhannad
Yes, I can recreate your issue on my PC only and this is very interesting! I have no idea why Document Profiles would limit POS transactions???
In that case, please do the following:
Log this query with Evolution Support using the link below but specifically request that the new support ticket be sent for my attention.
https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465
I'll then have a formal engagement with Evolution Development to get their clarity on the matter.
Blessings!
Bennie
*Community Hub is the new name for Sage City