Hi Oshiomegie

Please confirm the following:

1. Is the Process button completely missing or perhaps just inactive (greyed out)?

2. Is this issue observed by all users on the network? If unsure, please test it.

3. Was it working fine before when using workflows with Voucher Management? If yes, please confirm what recently changed?

4. Sage Evolution version?

Kind Regards

Bennie 

Hi Oshiomegie

Please confirm the following:

1. Is the Process button completely missing or perhaps just inactive (greyed out)?

2. Is this issue observed by all users on the network? If unsure, please test it.

3. Was it working fine before when using workflows with Voucher Management? If yes, please confirm what recently changed?

4. Sage Evolution version?

Kind Regards

Bennie 

The process button is completely missing

yes it's been observed by all users

first time switching to workflow

version 10.1.3.007

thanks

Thanks Oshiomegie

I have an idea the Process button may be missing as it has perhaps have to do with the way the workflow has been setup. And of course there is not a quick and easy solution for this matter without having a detailed review on the way it has been setup. 

Therefore, please log your query with Evolution Support using the link below 

https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465

The relevant consultant you're dealing with may also request a copy of the company data to have a closer look at your query.

Blessings 

Bennie