Warehouse for returns that does not form part of stock holding

Hi

Is it possible to create a warehouse for returns that will not add to the stock on hand count? (Credit a customer invoice item to a returns / suspense warehouse until it is approved to go back into stock or written down)

Currently when customers return items, we process a general credit, and the stock is checked by quality control and either written down or transferred back to the finished goods warehouse. There is no item history for what exactly was returned, and the data is manually captured on Excel. 

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  • 0

    There’s a way but it’s just adding more steps to the process and can get clumsy if not managed well.

    You can do a credit note from AR batch with a transit contra account and AR. Allocate this to the Invoice. Then nill the transit account with inventory adjustments for the items returned and warehouse transit. 

    When the items are ready to go back to QOH you do another INV adjustment to your stock account and the warehouse transit account. 

    Hope this helps.

    Regards

Reply
  • 0

    There’s a way but it’s just adding more steps to the process and can get clumsy if not managed well.

    You can do a credit note from AR batch with a transit contra account and AR. Allocate this to the Invoice. Then nill the transit account with inventory adjustments for the items returned and warehouse transit. 

    When the items are ready to go back to QOH you do another INV adjustment to your stock account and the warehouse transit account. 

    Hope this helps.

    Regards

Children