Freedom Service Auto-locate and Manual capture error during setup

Hello,

I'm trying to setup Freedom service so I can get use of the RESTful API for third-party integration.

During Freedom Service setup, I'm encountering the below error message for both Auto-locate and Manual capture. I have allowed port 5000 in Windows Firewall and Antivirus is temporary disabled.

also

Kindly advise the way forward.

Regards

Ally

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