Hi Gerald

There may be quite a couple of reasons (e.g. environmental) causing Evolution modules e.g. Retail to hang/freeze at an unexpected time.

Your query therefore requires a bit of intensive troubleshooting and fact finding which may not be suitable for this (Sage City) platform to have it resolved.

Therefore, please log this query with Evolution  Support (e.g. send your query with all details to [email protected]) 

Kind Regards

Bennie