A GRV has been processed for the PO and some lines were missed.
How to complete the GRV, not sure if it will duplicate the lines already receipted.
Hi Musa
This is quite easy to answer.
Evolution allows for a user to partially process a Purchase Order e.g. only certain lines gets GRV'ed
To process the rest of the currently unprocessed PO lines, do the following:
1. On the Purchase Order Maintenance screen, select the options marked below
2. Find the and open the relevant PO and then process the rest of the lines.
Kind Regards
Bennie
Thank you Bennie, this would not duplicate the lines already GRV.
Hi Musa
No, because Evolution already mark the already processed lines and quantities so it's impossible to reprocess already processed quantities
To test this and to make sure how it works, please open a demo company and try to prove me wrong
Thank you Bennie, now sorted.
My pleasure, Musa!!
HI Bennie
I want to know if there is a way to get rid of / close partially processed PO's eg:
We ordered 10 tons, but only received 8 tons. The GRV was done for the 8 tons. We are not expecting the additional 2 tons to be delivered and the partially processed document remains on the screen, In other ERP software it used to ask the question - Is this GRV complete - and you could then close it off.
Waiting to hear from you.
Regards
Hi Bernedette
Find attached an unofficial KBA I've quickly written to address your query.
Blessings!
Bennie
Hi Bernedette
I just also want to add the following in addition to the above.
1. Before cancelling orders in the company, backup the company and preferably ensure all other users (agents) are logged out of the company.
2. Then proceed with the Cancel Orders.
Hi Bennie,
I never thanked you for responding to my email.
I am aware of the "procedure" as you explained it to me in the document.
It is always good to have a document to add to our staff training modules.
My question is would Sage ever consider adding a question screen at the time of the GRV to ask if the process is complete? This would certainly "get rid" of the partially processed documents.
Just asking.
Hi Bernadette
Always a pleasure
Good idea of course
You're welcome to log it as a formal product enhancement proposal using the following link:
https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465
Blessings!
Bennie
Good afternoon Bennie
Thank you so much. I have logged my request.
Stay awesome
You're welcome, Bernedette!
Hi Bennie,
I would like to know if there is anyway to clear your outstanding GRV's. We have for example a situation where 34.8 ton of a product was received on a GRV, but when the supplier invoice was captured it was only for 34 ton of the product. Now the problem is that the supplier is never going to invoice us for the 0.8 ton of excess product as they work on the bag count and not weight bridge weight. How can I now clear this order PO?
Hi Waldo
Please first confirm the following:
Is the Order Entry Defaults, and Inventory Defaults screen (in the Evolution company) set up to separate the GRV from the SINV, or not?
Kind Regards
Bennie
Hi Bennie,
Yes it is setup to separate the GRV from the SINV.
Thank you in advance!
Thanks, Waldo
There are so many permutations and possibilities here
To explain further, consider the following scenario:
1. Capture and place the following Purchase Order
2. When the stock arrives, process the GRV on 7 March 2024 for the full amount of units originally ordered,
3. The SINV has now arrived and needs to be processed. it is recalled this way
4. And processed this way: 5 units less than the GRV as you are invoiced less than what was actually delivered.
5. SINV printed
6. Let's now see about the partially processed. Only the SINV doc remains in this case as the PO as a whole has been processed.
7. When opened, it is displayed as below.
Don’t process it:
It only indicates that this document can still be processed as a SINV document as only 95 of the 100 units were originally processed.
QUESTION:
Do you want to know how to get rid of this document?
*Community Hub is the new name for Sage City