We all need technical assistance, regardless of you you are: A high flying corporate CFO, invoice- or cashbook clerk, it really doesn't matter.
And we answered your call.
Check out this link to the Sage Support Central page to help you on your way:
https://view.genial.ly/5d30840e94c0530fb1dcc996
In addition, if you still need further assistance, make use of the online product support, query logging platform as provided in the following link
https://app.smartsheet.com/b/form/4c5023eeaff24b05839f55753b05c465