We are changing our support process in the coming weeks and we are introducing our new Sage 200 Evolution Support Central Web Form to log your support queries. This web form will allow you to provide all the necessary information regarding your query and allow us to better assist you.
The new web form will replace our current email support and the support email address, [email protected], will no longer be in use from the implementation date. Any queries received through the [email protected] email address after this date will not be attended to.
Finding and using the new web form
The new Sage 200 Evolution Support Centre Web Form is found by clicking the link below:
Note: We recommend that you bookmark this link for future use.
Once you’ve filled in the web form, we can direct your query to the correct resource. The information you provide will supply our support teams with crucial information required to investigate and resolve a query. The use of this web form is expected to reduce back and forth interactions.
To log a support query, using the web forms, kindly follow the steps below:
Please complete all fields to the best of your ability and click submit.
Important note: The more information you provide the better we can assist with your query.
We have created video content to assist you with the new process.