Patch file updates error

Good day,

I did the following:

  • I did install the patch file and it was successful
  • I did follow the steps on how to install and import the new TERS report
  • I did follow the steps on how to print the C19 TERS report

When I try to print the report, I get the following error: Please help me, I tried everything

Object reference not set to an instance of an object.

COBOL error at 00468 in VIP770.ACU

Will it be possible if you can help me with this?

Thank you,