Good Afternoon

Our apologies for the late response to your query above.

Please do the following to resolve your query:

1. Open and logon onto the Sage Online KB by going to kb.pastel.co.za

2. On the Advanced Search screen, search for your solution by doing the following:

a) On the  Search within Category field, select the BIC Solutions | Missing BIC nodes or Reports or Excel Features  

b) Analyse the search results. We have quite a few of articles that will be able to address your query in here.

Kind Regards

Bennie