Support - before you respond - there is nothing wrong with my internet connection, all other pages loading fine. Issue is intermittent. Please do not tell me to clear my cache or cookies, I have already done level 1 support on my side before logging.

Yip the same with me - as a client wanted to pay - couldn't create a invoice & yes also did the same all the normal general answers they give you.  Exactly the same as yours. 

Hello merrick and Stacy_K

I apologize for the delay in responding.

If clearing your cache does not resolve the issue, please contact our support team so that an escalation can be sent to our Development team for further investigation.

Please contact us via email at [email protected].

Sharon