Month End - about par for the course?

Came here to see if it was just me. You are not alone. Sigh.

Ok so its not just me - it is such a mission to capture receipts - just rolling.

But what can we expect - its month end again.

Same here.....Nothing new I guess....

Yes. Its unusable now. 

Hello Community

We sincerely regret the current state of the performance encountered today.

All current state updates are available here. https://status.sage.com/

Sharon

How is it that I notice other regions, never have "Degraded Performance"?

And here we go again 30/11/2022!!  Lagging starts - and all the bank duplications - i wonder if SGE will reimburse us our extra time we spend fixing THEIR system errors that cause us extra work

Hello Streetwise

We are really sorry about this, however, by now you should be able to process as per the norm

Please feel free to reach out to me directly if you are having any delays.

Sharon

Hi There

How is SAGE going to improve the lagging and duplicate bank entries with bank feeds.  And, please do not suggest bank imports as we have a number of clients that we have setup bank feeds for and they keep breaking or do duplicate entries.  We do not have access to all our clients banking profile and we need to contact them in order reset the bank feeds, which is very frustrating for the client and further more to get the import format from the client in order to import.

Streetwise

Our support team would need to look into this. This is because it can be caused by a variety of factors.

Please escalate this to our support team by using this email address: [email protected]

Sharon