• Business Partners: How to Improve Your Online Presence and Customer Relationships on Sage City

    The Sage City community is an excellent place for Business Partners to interact with customers and build relationships. It's also an opportunity for you to inform a customer about the industry you work in and highlight any special expertise.

    To g…

  • New Chat Experience is now available

    Our new chat experience is now available from the 26th of January 2023.

    Check it out to familiarise yourself with it.

    Visit the Sage Support Resource Center, select your product, and click on Chat with a representative to start a conversation with a chat…

  • Getting Started with Sage Business Cloud Accounting

    Are you unfamiliar with Sage Business Cloud Accounting?

    Are you wondering what steps you will take to begin using Sage Business Cloud Accounting?

    Well, we have heard your cries and have created a simple getting started guide that shows our users how to…

  • Recognizing your loyalty with Sage Champions

    Do you yearn to:

    • Get exclusive promotional opportunities
    • Be in control of a unique experience
    • Shape Sage and Many more?

    Then Sage Champions is for you. Sage Champions is an exclusive, invite-only community of like-minded customers where you can participate…

  • Lets create an amazing community

    Welcome to Sage City - a place to learn and connect with and get advice from other members.

    We would greatly appreciate it if all our members participated and responded to new Sage City questions that are posted here.
    How cool will our community be if…

  • Free E-learning Course

    It is now simple to get certified in Sage Business Cloud Accounting. 

    Did you know that Sage Business Cloud Accounting training is now entirely free of charge?

    Please be aware that, as a member of our community, you can now access free training on our…

  • Getting a helping hand through our Digital Resources

    Using our Resource Center has made it easier for you to receive supportive care from us.

    We are aware that you may require our immediate assistance on occasion, which is made simple and painless. As a result, we recommend that you use our Knowledge Base…

  • December 6, 2022 - Free Open Webinar

    As we have had several webinars relating to our product features, join us for the free open webinar where you"ll have the opportunity to ask us any questions you may have about our product so that you can make the best use of it.

    We hope to see you…

  • SBCA | Service Notice | 28/11/2022

    Dear Customers

    We have identified an issue preventing customers in South Africa from accessing the service.

    Please be advised that we are working with our partners to investigate and resolve this issue as a matter of urgency. We will share an update…

  • Free Webinar- Everything you need to know about the Overview Reports

    Join us for this free webinar where we will be demonstrating the following

    • How to use the reports Tab in Sage Business Cloud Accounting
    • How the different filters work and how information can be displayed
    • What each report contains

    Limited space available…

  • Sage Membership is here!

    Sage Membership extends beyond software solutions to provide you with the expert advice and support you require to thrive.

    This fantastic initiative provides Sage Customers and Partners with free access to Member Masterclasses, Community, and Learning…

  • Managing Sage City real-time notifications

    Did you know that you can switch on notifications so that you’re alerted when new discussions and questions are posted on the Sage City forums? It’s easy to do, just follow these few steps:

     Turning on General Discussion and Announcements,…

  • Free Webinar- Overview of Accountants area

    Dear Community

    Are you having difficulties in the accountant’s area on Sage Business Cloud Accounting?

    Worry less, we have got you covered as we will be having a webinar where we will be sharing knowledge of what functions can be accessed from this…

  • Your feedback matters: Net Promoter Score (NPS)

    Dear Community

    As members of the community, your experience in the community matters the most to us. That is why we highly encourage you our members to please take our NPS surveys to gain insights from you on how best can we improve our community for…

  • Update your communication Preferences with Sage

    Dear Community

    Did you know that updating your communication preferences with us, gives you the advantage of being informed of Events, newsletters, Industry information, Special Product Offers, and Promotions?

    To update your communication with us please…

  • Verification is Key

    Dear Community,

    By being a Sage City member, you can search the forum to see if other members have already asked a similar question. Therefore, to build up our community with prime answers, we would like to encourage you as our member to mark the answers…

  • We’ve made it easier to get in touch

    Dear Community

    Thank you for sharing your feedback around the challenges you’ve had phoning Sage. We’re delighted to announce that we now have a single number for you to call, to best find the team you need to talk to!

    Our new line is open…

  • The Ultimate Guide to Invoicing

    Dear Community, 

    Do you have any invoicing tips would you like to share with your peers on Sage City? You can help other community members become invoicing experts today!

    Share your cool ideas and the tools you use to minimize the risk of entering a negative…

  • Launch of the New Sage Business Cloud Accounting Customer Portal




    As part of our drive to simplify the way we do business, we are excited to announce the launch of the Sage Business Cloud Accounting Customer Portal, the newest addition to our Customer Portals. 

    You can now easily access your invoices, statements, view…

  • Sage Business Cloud Accounting Scheduled Maintenance | 5 July 2022

    Sage Accounting will be undergoing important system maintenance on Tuesday, 5 July 2022 for 6 hours between 18:00 and 00:00.

    Please note that you will not be able to access Sage Accounting during this time.

    We apologise for any inconvenience this may cause…

  • Sage Business Cloud Accounting Scheduled Maintenance | 17 February 2022

    Sage Accounting will be unavailable from 20:00 to 23:30 on Thursday, 17 February 2022 as we undertake important system maintenance.

    You will be unable to access Sage Accounting during these times.

    We sincerely apologise for the inconvenience this may cause…

  • Sage Accounting POPIA Updates

    Dear Sage Community

    At Sage, we’re committed to helping your business thrive by providing you with software that continues to support your business.

    The Protection of Personal Information Act (POPIA) went into effective from 1 July 2021 and in the…

  • Sage and FNB launch Direct Bank Feeds

    Your business can now automate its FNB business banking account transactions to feed directly into Sage Accounting software via a secure and convenient API service. This is the very first banking service integration of its kind in South Africa between…

  • Sage Accounting | Free Training on Sage University

    Whether you on a trial version or recently purchased Sage Accounting, our complementary training offers you an excellent starting point to be successful with Sage Accounting. Get started today!

    You can enroll wherever you are, whenever you want to and…

  • Sage Bank Feeds - Common Questions

    We've put together a consolidated list of the common questions and provided guidance and answers to each.

    Click on each for further detail.