• Pastel download and communication 32 bit

    Good day any information on the Task will be much appreciated What ever this task is, is very resource resource driven and customers are not happy. Customers computers become very solo, till the point where it's unusable and the keep needing to…
  • Posting of Bank Charges

    Hello, Please what is the procedure to enter bank changes into Sage 50c Pastel. Thanks
  • Multi currency cash book

    Good Day We are multi-currency company and recently upgraded to v19.3.5. Since the upgrade, we are unable to process multi-currency cash book. The Multi-currency field is greyed out on the under settings of the cashbook and therefore unable to change…
  • POS for Sage 50cloud Pastel Partner

    Hello Everyone, What is the procedure to setup POS for Sage 50cloud Pastel Partner. Thanks.
  • Sage 50cloud Pastel Partner Online Deployment

    Good Day All, Please what is the procedure to deploy Sage 50cloud Pastel Partner online. Thanks.
  • Importing Additional GL Accounts

    Good Day, Please what is the procedure to Import Additional GL Accounts to the existing GL Accounts.
  • Sage 50cloud Pastel - Count Inventory - Snapshots differ between Inventory code and Barcode

    Hi , I need some help . In the count inventory when I do a snapshot of one of my store the snapshot records differ when doing a snapshot by inventory codes and by barcodes for the store . I have checked the other stores snapshots for both inventory…
  • Sage 50cloud Pastel Accounting Newsflash - December 2021

    Good Morning Community, Every month we share important news, links and solutions with you. Refer to the link below to view the December 2021 newsflash. Sage 50cloud Pastel Accounting Newsflash - December 2021.pdf Kind Regards Sage 50cloud Pastel…
  • Troubleshooting assistance and step by step guides for known errors

    Good Day community, Do you need help resolving an error in your Sage 50cloud Pastel Accounting software? We have created the following interactive infographic with links to our step by step KnoweldgeBase articles to assist you in solving these known…
  • Top 10 trending topics - July 2021

    Good Day community, Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function? Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
  • How do I use the educational demo in sage if the data will not upload once I open the _Demo company?

    I have been struggling for 2 days to get Sage Pastel working on my PC. My computer knowledge is above-average and I am able to do more complex problem solving and was able to get the program to run even though I received several errors previously, up…
  • Sage 50cloud Pastel Accounting Newsflash - May 2021

    Good day community, Please find the May 2021 Newsflash below: Sage 50cloud Pastel Accounting Newsflash - May 2021.pdf
  • Sage 50cloud Pastel Accounting Newsflash - April 2021

    Good day community, Want to know what interesting and useful information was shared in the latest newsflash? Sage Pastel Accounting Newsflash - April 2021.pdf Sage 50cloud Pastel Support Team
  • Currently trending call generators and issues.

    Good Morning community, Every month we go through our system and check what caused the most calls. We then take this information and create Knowledgebase articles and videos so that you do not need to hold on the line for support. We also add our interactive…
  • Error 424 Unknown Error. Object Required

    Hello Everyone, I need your help, I'm having this error "Error 424 Unknown Error. Object Required" or in Portuguese "Error 424 Error Desc. Object Required" when processing Cash books. When I Click Ok to skip the error it keeps appearing and I can…
  • Sage 50c Pastel Xpress Build 18.2.1 upgrade to Sage 50c Pastel Xpress Build 19.3.1

    Question, Can I just download the Sage 50c Pastel Xpress Build 19.3.1 and upgrade it from Sage 50c Pastel Xpress Build 18.2.1
  • Build 19.3.1 - offline contextual help file still available (F1)?

    Good morning, A few versions back I was able to click anywhere within Pastel 50c, press F1 and have (offline) help file open up on the relevant topic. This stopped working for a few versions (that is F1 no longer worked) I have just installed…
  • INVOICE DISAPPEARING FROM THE SYSTEM

    Hello All, I'm facing a strange Issue on My Sage 50cloud Pastel Partner NFR licence. One Of Credit Note Created in March just disappeared from the system and I don't know what to do. I searched for it on the Customer Detailed Ledger, Transaction…
  • Digital Channels and how to use them

    There are several digital channels available for use to assist you to get the most out of your Sage Pastel Accounting software. Sage City - This is a community forum site where you can ask questions and share experiences with other users, business…
  • Last Year Profit and Loss Out by xxxx

    Hello Sage Team, I'm having a strange Data Integrity Issue. I was loooking My Trial Balance and then I got the attached Error (TB Error), I run Data Integriyt then got attached Error (DataError). I Ran the Control Centre & Documentation (CCD…
  • Import Data from Excel file to Pastel V19

    Hello all, I'm new on this Support Group. My name is Santos and I'm from Beira, Mozambique. We are using Sage 50c Pastel Xpress V19. Pervasive Version 10 (32-bit), Multi-user platform. I would like to know how I can Import accounting data…
  • Check list to jump-start your business preparation for Year End

    This year-end Checklist for your businesses will help you order and jump-start your business planning for the year.
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
  • How to setup and use scheduled invoicing video

    Scheduled Invoices, which will allow you to create invoices you can use to bill customers for goods and services at certain intervals, for example weekly, monthly and so on. How to setup and use scheduled invoicing video
  • How to setup and use scheduled invoicing video

    Scheduled Invoices, which will allow you to create invoices you can use to bill customers for goods and services at certain intervals, for example weekly, monthly and so on. How to setup and use scheduled invoicing video