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Richard Vokes

Pastel issue over a network

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Evening all, I have a very interesting problem at my client. They are using pastel partner ver19 in 2 locations. The admin building and a remote building 200meters away. When the lady in the admin building (Server) opens pastel and signs in, she can work without issues but then the remote office gets an error status 116 which is network based error. Now if the workstation in remote office signs in first then the admin server can also sign in and operate perfectly. Network has been tested and i have a excellent link at 150mbps with no packet loss during tests. Both pcs run Windows 11 Pro. Please advise where the problem may be as i am baffled with this one.

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    Hi Richard Vokes

    Status 116 is an error specific to Pervasive working over a network. The first thing to understand is that a Status 116 can have a number of causes. Generally, the issue is that the computers are not communicating correctly across the network.
    a network connection failure. A loss in communication between different Pervasive engines. Although the network can be active, the error occurs in that instance where the communication is dropped between Pervasive engines. It could be like a spike in.

    Please follow all the instructions in the provided link to fix the problem and advise:

    Status 116 when opening Pastel

    Please verify or reply and let us know if the solution provided helped in resolving your query.
    To verify an answer simply go to your post and click “More” > “Verify Answer”.


    Regards

*Community Hub is the new name for Sage City