Hey Cassie van zyl

You have asked your question in the wrong product group.

This will be moved to the correct product community group.

Sharon

Hi Cassie,

Please refer to the step-by-step guide below on how to manually restore your data.

How do I manually restore a backup

Please verify or reply and let us know if the advice/suggestion provided was helpful.

To verify an answer, simply go to your post and click “More” > “Verify Answer.”

Kind Regards.

Thank you very much.

My problem is that my old laptop with Pastel departed from me and I only have the Backup file on a Dropbox folder. I am thus not able to paste it into my old Pastel Xpress folder.

Will it make any difference?