We are facing a challenge with one of our clients when placing orders via the SDK for Pastel Partner. The orders are taking the same order number within Pastel, and the order numbers are not incrementing or changing with each new order added. This has made it impossible to link the orders to invoices.

This client has not been using Sales Orders prior to us integrating with them, and they have only been using invoices. Could this be an issue with SDK settings that we can change or an issue with the Pastel Package/Settings that they are on? We have tested our SDK connector with other clients, and it works correctly.