Hello Eugene Beene

Thank you for drawing this to our attention.

Unfortunately, this needs to be escalated to our support team for additional assistance or, perhaps, an investigation.

Please use our Smartsheet to request assistance from our support team.

Sharon

Thank you for your response.

I will log this in with Support.

Hi Eugene

If you don't mind, can you please post the solution on this Sage City chat if it gets resolved?
I'm very curious myself 

Kind Regards

Bennie