I have these errors in the Voucher Management module whenever I try to create a Customer/Supplier/General Ledger Voucher, Print a Customer/Supplier/General Ledger Voucher and also in the Voucher Management Defaults UI as attached hereunder.
I have uninstalled my antivirus on the PC and also used another PC without an Anti-Virus yet these errors persist.
Please what do I need to do to fix these errors?
Alex
Good day.
I have been following closely this conversation. We have been battling with the same issue for weeks now. After trying everything we could possible think of, silly as it may sound, we ran the application as administrator (even though the windows account logged on is an administrator). This resolved our issue. We then made sure that the attached is set on the application - we have had no issue since. Perhaps it might help!
Many thanks,
EM.
Hi Alex
Please consider the following advice:
1. On one of the PC's where the above error is observed: Go to Control Panel | Programs and Features | Turn Windows features on or off
Take a screenshot of the section I have below and paste it on this chat
2. If the above options are not selected: Ensure Evolution is completely closed on the local PC, select the options marked above and then open Evolution company.
Is the same error still observed?
Kind Regards
Bennie
Hi Bennie,
Here it goes as requested...
I have done as instructed yet without any success.
Cheers
Alex
Hi Bennie,
Here it goes as requested...
I have done as instructed yet without any success.
Cheers
Alex
Thanks Alex
Please confirm the following:
1. Open the currently installed Evolution folder on one of the problematic workstations where the above error is observed,
e.g. C:\Program Files (x86)\Sage Evolution
2. In here, open the VM sub-folder
3. Right Click Properties on the Core.dll file and go to the Details tab
4. Take a screenshot of what you see and paste it in this chat. My example below
5. Also, on the same workstation, within the Evolution company, go to Utilities | Manage Extensions
6. At the bottom of the screen, click the button called Manage Add-Ins
7. Take a screenshot and also paste in here, so that at least the Voucher Management record is included
E.g. here is my example
8. If you go to Help | About, is the version 10.1.3.008?
9. Finally, on the same workstation, what is the User Account Control setting (within the Control Panel | User Accounts)?
Please paste a screenshot in here. Mine is below.
Hi Bennie,
Here it goes as requested.
We upgraded to version 11.0.1.5 thinking it will solve the problem but all to no avail
Blessings!
Alex Kato
