• Credit Card/subscription payment issues

    It appears I am not the only one having issues updating a credit card to pay the Sage subscription. I've emailed every address at Sage and still no resolve. It leads to wonder if we should search for another accounting solution. Taking a credit card online…
  • support email address?

    does anyone have a support email address for sage? we keep clicking on help/chat and fill out the chat form and then after a moment it says "your chat has been cancelled because no agents are avaialable" we are processing our year end reports for taxes…
  • Sage Cloud Accounting

    I can't login with the new update. Need help. Thank you.
  • convert sage business cloud to sage 50

    i have a client on sage business cloud and we want to convert to sage 50. any ideas on how to do it has anyone done it for a client of theirs?
  • incoming bank transactions to the general ledger

    how do I record incoming bank transactions to the general ledger
  • Adding bank account

    Is it safe to add my bank account to my online sage accounting account? What are the risks for doing so?
  • Can you import a Sage 50 premium Accounting Company File into Cloud Small Business Accounting?

    We are currently using the on prem version of Sage 50 US Premium accounting, and it is overkill for our small business. However we have been using Sage for over a decade and would not like to manually enter all over our data into a new Sage Cloud Small…
  • Sage account payment issue - contact email??

    I received an email message from Sage Collections (noreply address) that I have to update my credit card account information. When I follow the link, I get the following message: -------- Error undefined is not an object (evaluating 'r.scrollIntoView…
  • Emailing Invoice: Request for BCC Option

    We have been using Sage Accounting for more than a year already and I'm loving the software, the updates, and the Community Help. We are thankful for those. With regards to future updates, just hoping a Blind Carbon Copy (BCC) option in emailing invoice…
  • queries

    why people should use sage and not their normal accounting platform? also people should pay and learn this new accounting platform? and what is the price?
  • ERROR: Posted Sales Invoices Cannot Be Retrieved (Sage Cloud Accounting)

    I have posted several Sales Invoices today, May 4, 2023. But all cannot be retrieved. I cannot view them on the Sale Invoice Module, Customer Module, etc.. I am sure I have posted the invoices because I have downloaded copies. The chat button is also…
  • Inclusion of Additional FX currencies and Address updates for Non-US based clients

    When will the service be updated to include additional fx currencies and allow non-us based clients? I have a number of clients based in the Caribbean that operate in multiple currencies (or at least there local and USD). As it relates to addresses…
  • Sales Contact?

    I have signed up for the trial. I have attempted to get ahold of Sales via the phone number on the website and via Chat inside of the trial. The phone number just disconnects me after I ask to be transferred to Sales. This has happened 4 times now.…
  • Reconciling Shipment Clearing & Payable Clearing Accounts

    Hi, I want to know, what is the best way to reconcile shipment clearing account and payable clearing account ? is there an easy way to make it zero at the end of the reporting date. Thank you
  • Sage Accounting for Sub accounts in Bank account (BlueVine)

    In my Bluevine bank account I have the main checking + a sub accounts, advertising& marketing account, payroll account, and a taxes account. When money goes to the checking, I transfer to the sub accounts for various reasons, this is then reflected in…
  • Recurrent Invoices

    Hi Sage Accounting Users - We would like to know if there is a feature that we can flag certain invoices as recurrent payment with specific payment date. Thanks.
  • Importing OFX Statements from your bank Tip - Select the file type that matches the file you want to upload"

    If you get the following error message " Select the file type that matches the file you want to upload " after you have chosen the OFX file type and uploaded your file then SAGE will not let you continue with the import until this error has been resolved…
  • Chart of Accounts Question - (Leaving QBO behind)

    I started a trial of Sage Business Cloud Accounting (for MAC) because I want to quit QBO. One thing that was easy to do in QBO was to set up sub-accounts but I'm not sure about how to do this in Sage. The structure I want is basically a series of "parent…