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  • Limit on how many invoices can be sent daily?

    Is there a limit on how many invoices can be sent per day? I've asked this question several times through the chat feature and no one at the help desk can confirm. It used to be that I could email about 50+ per day and then the invoice emails would start…

  • frozen Credit Card

    My Credit Card became frozen by my bank and didn't allow the subscription to be paid. Now I'm having trouble putting in my new Credit Card Information. Please help

  • Sage Cloud Accounting

    I can't login with the new update. Need help. Thank you.

  • Account Log In

    I'm trying to update my credit card information but it's giving me a "NO_ACCESS: Unable to find a user" error messgae. Is there a number I can call and talk to a live person regarding my account?

  • Vendor Payment

    We use Sage Business Cloud Accounting (United States). When we pay a vendor, the transaction from our bank account shows up as a negative number and we go into the vendor and allocate the (negative) payment amount among several (positive) vendor invoice…

  • Small Job non-taxable setup but I need to tax the rental equipment.

    Hi, I have a quoted job setup as "Small job non-taxable", and I need to tax the rental equipment to where it shows the correct amount of tax on the register. Is there a way on the register to change the rental amount item as taxable, and only that amount…

  • Account Balance on Banking Screen Does Not Match G/L Balance

    For one of our checking accounts, the balance appearing on the Banking screens does not match the general ledger balance for the same account. We do not have bank import setup. The correct account balance is appearing on the general ledger activity and…

  • Balance sheet and Trial Balance totals do not match -at all

    One of my clients' Trial Balance for FYE2023 is showing debit balance of $9,432.79 in Accounts Receivable (which is accurate). Meanwhile - The Balance Sheet as of 12/31/23 is showing a credit balance of $-4727.48 ??? I've downloaded GL detail for…

  • Illinois paid time off payroll formuls

    I am in Illinois and due to the new paid time off law, we need to accrue time off per employee hours worked. Has anyone written a formula for this?

  • Changing the date across multiple checks at once

    I have a recurring check for 11 customers. The system won't allow me to select "every second tuesday" of the month as a recurring date, but it also won't let me customize the date in a batch once I have entered to recur monthly. Any suggestions on quicker…

  • IRS filed without entering some Loan details

    How can I input them for that specific year if an investor uses his credit card to pay for a company's software subscription expenses but they are still not recorded in the books and taxes have been filed for that year? How do I enter the transaction…

  • How to delete all quick entries

    Hi All, How can I delete all quick entries from sage one.

  • incoming bank transactions to the general ledger

    how do I record incoming bank transactions to the general ledger

  • Banking Transaction For and what transactions

    Hi everyone. I recently started using sage because My QuickBooks stopped working. I am currently going through my past transactions and I am Trying to organize the transactions and i am having a difficult time with the categorization. My problem…

  • AP Discounts

    Hi All We have already paid the vendor for an invoice. There was a quality issue with the product so they sent us a 10% discount invoice. How do I apply that to the AP account?

  • reconciliation

    I accidentally duplicated a reconciliation so that now there are 2 reconciliations for June 2023. How do I remove/delete one of them? Thank you

  • Moving an open invoice from one customer to another in A/R

    An order was invoiced under the wrong account number. Is there a way to transfer the open invoice and balance from one customer account to another?

  • Imported bank payments not working

    I have one client for whom only payments imported are not posting. I imported bank statements from AutoEntry. The deposits can be classified and Created or Matched, but payments out don't work. I can bring up the vendor, account and choose the payment…

  • Inventory Scrap Policy

    Hi! Could someone share a Scrap policy? Or direct me to a website that may have examples. Thank you!

  • how do I post cc fees

    How do I post cc fees and Credits on Credit card

  • how to enter property manager income / expense report

    I'm trying to figure out how I would enter in income / expense data from a property manager report, and allow it to match up with my banking deposit. Using quickbooks it allows me to place expenses into the sales receipt I'd create, and also apply escrow…

  • vendor refund

    What is the best way to process a refund from a vendor?

  • Bank Reconciliation

    Why don't entries made in General Ledger post to journals show in the bank rec?

  • credit card transactions

    how do i enter my credit card transactions so when reports are ran i see a true statement of what i spend on a particular cat?

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    whats your affiliate commission?

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