• uninstalling Sage x3 V12 and installing V11 on the same server

    We are removing V12 from the server and installing V11 on the same server. The procedure we followed to remove V12 is listed below: 1. Unpublishing and unconfiguring the web services and print servers when they are not set up on the specified system…
  • We haven't upgraded ElasticSearch in years, can it just be removed and reinstalled?

    Hi! It's been many years since we've updated ElasticSearch. So long that I'm having trouble even locating upgrade paths. OK, let me put it out there and say it is 0.90.12!! It's way past time to both deal with it AND understand it better. Does anyone…
  • File \\xxx\share\Sage\SAGEX3\runtime\ebin\MsOdbcSql.install.ps1 cannot be loaded. The file is not digitally signed.

    Hi, Sage X3 v12p33, runtime installation. Windows Server OS only. In an Active Directory. I have a shared drive and using UNC Path. Installation on C:\ OS drive was not possible at the moment due to management decision. When running the Runtime…
  • X3 patch upgrade from v12.0.20 to v12.0.32 using cumulative upate option ends with ERROR

    Hello Team, A patch from v12.0.20 to 12.0.32 - L'exécution '' " a été ajoutée à la liste des serveurs du contrôleur batch et traitera 8 requêtes de façon simultanée. quick_infoNouveau client créé 9772 sur "" quick_infoStarting batch server X3SOL…
  • Upgrading V12 Patch 18 to Patch 33 TC211118_265652: Process in error - The validation of folder SPOUAT has failed because of a serious error

    We are in the process of upgrading V12 Patch 18 data to Patch 33 and we are getting the error on screenshot below. How can we resolve Steps taken - Brand new installation of V12 Patch 33 (New servers) - Load V12 patch 18 folder - On trying…
  • Failed to open collaboration database: date constant not terminated:

    Context: I am moving over a X3 pu9p5 MongoDB over to X3 v12p32 as a test run. I have done the necessary grind from MongoDB from 3.0 (pu9) to 4.4.12 (v12p32) as per MongoDB requirements. I have also rerun the syracuse install to confirm Syracuse…
  • Migration U8 vers v12

    Bonjour, Au lancement des scripts de prémigration UUMGPREX3 sur la version U8 patch 6 de X3,j'obtiens ce message ci-dessous.
  • Sage ERP X3 Updating\Patching from 12.0.20 to 12.0.30

    Hello everyone, I have a question please. If I have sage X3 server version 12 patch 20 and I need to update the patch to become 26 or 30. Is there a way that I can do the update of the patches one shot without going one by one. And of course without…
  • Error with printing and fixed assets in v12 after migration

    Good day I'm hoping someone has come across this issue before, we have completed a test migration from v11 to v12 and after the migration has completed we are unable to print in the new environment due to an error: Unable to connect: incorrect log on…
  • No more memory available

    I have a web service that is currently running fine in V11. We are upgrading to V12, and I am testing the web service, and I get a "No more memory available" message. It also references TRT/ARCHIVE.adx, which I a not familiar with. Does anybody know what…
  • Is Sage X3 supported on 'Windows 2022'

    Hello Everyone, I just want to make sure if Sage X3 is supported on 'Windows 2022'?? , and is it just a matter of support from sage or there will be some technical issues?
  • Planner One installation

    Hi guys, We are facing a small issue during our Planner One installation. Previously we had installed with no problem. However this time during the Powershell installation an error pops up such as the image below. This is on a complete new server so don…
  • Updating Operating System Window 2012R2 to 2016, keeping Sage X3 V11 intact

    We have a multi tier environment for Sage X3 V11, including Web, Print, App and DB. We need to upgrade the OS to 2016 on all these server. Is there any recommendation to proceed with such update. Thanks in advance.
  • After V12 installation, connect to X3 folder, no classic functions

    Installation on new servers, V12.24. Console configured, all active, Syracuse and Mongo installed on separate server. Can log in to X3, added solution, auto populated all settings, can add X3 endpoint, added super admins to X3 endpoint. WHen I connect…
  • Issue with Sage X3 version 12 patch 24 installation when installing Supervisor - Convergence session not found on this server

    Hi everyone, Wondering if you have faced the same issue when installing Sage X3 version 12 patch 24 (from ISO file as a new installation, not patch update). All the steps has been completed correctly and X3 solution and X3 Endpoint added, when checking…
  • FYI: Turn off table auditing before doing a migration

    Creating a new folder on a new server for the purpose of doing a migration? Do yourself a favor and turn off the auditing on all of your tables before you click that validation button, or you will pay for it when it comes time to run the sequencing monitor…
  • FYI: V12P23 Migration Warning

    Hello- I came across this nugget during a DRYRUN that i created after having patched to V12P23. As you know, there is a Dictionary copy (ACOPDIC) function that allows you to copy elements between folders, and as luck would have it--there is a bug in…
  • Upgrade windows server and SQL server from 2008 to 2016 and keeping sage x3 version 6 intact.

    I am running Sage X3 V6 and SQL 2008, on windows server 2008, want to upgrade to windows 2016, with SQL 2016, but keeping version 6 intact. Will there there be any problem? how much will be the cost and time required to perform, how much downtime? any…
  • X3, Errors after Update to X3 v12.0.23

    Hello Everyone we updated a X3 system from v12.0.21 to v12.0.23 , but just the X3 folder was updated (not the other live folder)! and now we get these errors like this (and the .src files are not in the TRT folder) is it that we should just select…
  • LOCALISATION FOR ISRAEL COUNTRY

    Hi, is an Israel Legislation available? Or there is another Legislation covering Israel requirements? Thanks for an answer
  • No License Rights for Folders after Syracuse 11.22 Upgrade

    Hi Everyone, this is my first post on Sage City, deciding to branch out. Has anyone been receiving any Access issues to Non-Production Endpoint Folders Post Syracuse Patch 11.22 for security hotfix? Two of our clients are receiving No License to…
  • U9 to V12 Data Migration - Folder Validation in V12 runs "Dictionary Update Utilities" and deletes data types, screens, etc.

    During folder validation after importing U9 data to V12 something called "Dictionary Update Utilities" run and delete some of the following: data types, screens, tables etc. How can I prevent this from deleting these items?
  • Landing page error in version 12 - After Migration

    Hi All, We have migrated the data from version 6.5 to version 12 environment (Patch level 16). After migration we are facing below errors on the standard landing pages present on dashboard. We were initially facing this similar types of errors which…
  • Post migration script gets stopped - Showing status as 'in-progress' (V12)

    Hi, We are doing sage x3 migration from V7 to V12. We have successfully imported and validated the folder in to V12 before validation we truncate the APLLCK table. Then created the Plan from sequencing monitor to launch the script, the plan goes smoothly…
  • Sage X3 Attachments - File Does not exist

    We have upgraded a client from Sage 6.5 and copied a large number of documents into new storage areas in Sage X3 V12 patch 21 A lot of documents i can successfully open the attachments but others I get If I attach the document again I get this…