• uninstalling Sage x3 V12 and installing V11 on the same server

    We are removing V12 from the server and installing V11 on the same server. The procedure we followed to remove V12 is listed below: 1. Unpublishing and unconfiguring the web services and print servers when they are not set up on the specified system…
  • SAGE X3 UP 9

    Hello Hello to all the Sage Community, I introduce myself i m from TUNISIA and i work on Sage Solutions since 1998 so about 26 years and i wonder if in this Community of philantrop and experience is there a Virtualmachine or Plateform to access to…
  • The folder version is different from the version of the root folder V11

    Hello, I had to reinstall the application server due to some reasons. After installing I got an error message "The folder version is different from the version of the root folder" Pilot folder patch level is PU14. I have seen e article saying that need…
  • Keyword setmode

    Hello, I don't understand what does the keyword "setmode" do, there is no help available on eclipse or on the internet. Can someone please explain it to me?
  • Failed to open collaboration database: date constant not terminated:

    Context: I am moving over a X3 pu9p5 MongoDB over to X3 v12p32 as a test run. I have done the necessary grind from MongoDB from 3.0 (pu9) to 4.4.12 (v12p32) as per MongoDB requirements. I have also rerun the syracuse install to confirm Syracuse…
  • Sage ERP X3 Updating\Patching from 12.0.20 to 12.0.30

    Hello everyone, I have a question please. If I have sage X3 server version 12 patch 20 and I need to update the patch to become 26 or 30. Is there a way that I can do the update of the patches one shot without going one by one. And of course without…
  • WebScheduling X3 interfase logs

    Hi all, We are having problems with the total import from the Analytics. The logs on the sedApta side show that a request is made but doesn't get an answer from the Sage Server. It does`t happen all the time, since sometimes the import process finishes;…
  • Planner One installation

    Hi guys, We are facing a small issue during our Planner One installation. Previously we had installed with no problem. However this time during the Powershell installation an error pops up such as the image below. This is on a complete new server so don…
  • Connect Existing DB Server to Brand New App Server

    Has anyone had to create a new V11 (or really any version) application server and connect it to an existing SQL Database server? Assume we don't have access to the old app server (although we might). I have some ideas, but I'd like to know how others…
  • Issue with Sage X3 version 12 patch 24 installation when installing Supervisor - Convergence session not found on this server

    Hi everyone, Wondering if you have faced the same issue when installing Sage X3 version 12 patch 24 (from ISO file as a new installation, not patch update). All the steps has been completed correctly and X3 solution and X3 Endpoint added, when checking…
  • I'm having trouble installing SEI, how do I figure out what the problem is?

    Today we are going to take a quick look at how to enable the installation logging for Sage Enterprise Intelligence (SEI) to troubleshoot installation issues. Right-click the Windows logo in the left-hand corner of your screen, then select Command Prompt…
  • Syracuse Server 12.8.1.2 Installation Error - Checking ElasticSearch connection parameters failed

    When installing Syracuse Server 12.8.1.2, I've encountered the error below. I'm leaving the default values for hostname and service port number, not sure what it doesn't like about these values?
  • Sage X3 12.0.23 Install - Mongodb Install 4.0.18.78 Error - JCE cannot authenticate the provider BC (Bouncy Castle) - ???

    When installing MongoDB 4.0.18.78, I'm encountering the error below. "Error in validator : exception encrypting data - java.lang.SecurityException: JCE cannot authenticate the provider BC". There are some instructions regarding bouncy castle when initially…
  • Empty response, please check if version of X3 is compatible with this update process. Error when TEST UPDATE V12 2020 R1 into V12 2020 R2

    Hi All, My name is Victor, right now I am trying to update my V12 2020 R1 VM into V12 2020 R2, when I ran TEST UPDATE, i am facing this error. It said "Empty response, please check if version of X3 is compatible with this update process"
  • X3 Version 12 Patch 20 upgradation issue

    Hi all, I am doing up-gradation of X3 Version 12 Patch 19 to Patch 20. But while uploading a patch file, we are getting below error message "This file doesn't contain a valid update" and we are stuck with up-gradation process. Please any help on this…
  • X3 version numbering

    Hi I have an understanding that X3 version numbering has changed to, for example, 2019 R4. The latest release I can find is labelled as 12.0.19. How does that relate to the new number versioning scheme? Thanks.
  • What version of syracuse am I using?

    How do I find what version of Syracuse that I am using? Thanks, Chris
  • Install Main Runtime on DBMS

    Hello, I'm working on a new install of V12, and I remember from Sage Sessions several people telling me that the new Best Practice is to put a processing runtime on the DBMS server. That it would speed up batch processes exponentially. Can anyone confirm…
  • Syracuse Update Error

    Hello, I installed Syracuse 12.3.0, but now when I try to go into a folder, I get the error below. Has anyone come across this? Product Enterprise Management is only licensed until version 12 but version 99 is requested
  • How do global Sage X3 enterprises support their systems and users?

    How do global Sage X3 enterprises support their key users (and maybe some end users) in various timezones? I'm talking about support for day to day functional (X3 screens/workflow) and technical support (error messages, basic report changes). Assume…
  • International Sage X3 Instances Advantages and Disadvantages

    Hello Sage Community! Does anyone have any experience with a large scale international operations, multiple legal entities, legislation, regulation etc. using Sage X3? Trying to decide whether the entity is better off with one folder or multiple folders…
  • Sage X3 v6.5 end of support ...

    Hello There, Please when is the v6.5 end of support? Is it straightforward to upgrade to latest version? Thanks in advance,
  • V12 Personalization and Menu Import

    Hello, I'm working on publishing the X3 folder for V12 and I'm at the stage where I need to run the Personalization and Menu Import. When I run it, it fails very quickly with this error. Has anyone seen this before?
  • V12 Install Endpoint Addition

    Hello All, I have been doing a test install of V12 and have the install all the way to the "Add Endpoints" section, of the install. When I get to this area, I get this error: It's weird because I have verified folders.json is in the <DIR>…
  • Is Crystal Reports 2016 compatible with X3 v11?

    Hi All, we are implementing X3 in our Company, and the reseller asked us to buy a Crystal Reports license. Actually, from the web site, we can only buy a Crystal Reports 2016 license. Is this version compatible with X3 v11? Thanks