• Miscellaneous Issue

    I am trying to issue out a product we no longer use here but get this error 

    Never seen it before. does anyone know how we can zero out this from stock?


  • Status change

    I am trying to do a status change on a product going from A to R (approved to reject) but in our SAGE system there isnt an option for R

    I am only seeing A - approved component. Can I get help with this? or nay one know why?

  • How to delete a inventory count session that had already been validated from 2022?

    So there is an open count session from 2022 that I am trying to delete. How do I delete it and not close it out because we just ran our 2023 inventory count. Please help if anyone has been through this.

  • Can production tracking be reversed?


    I am having issues when it comes to Production Tracking and WO Closing. Here are the issues:

    1. One of the materials in my BOM was discontinued but production already tracked all materials. Since it is discontinued, there was no stock of that material;…

  • Voiding/cancelling a Check in a closed period


    I have a cheque that needs to be voided/accounting cancellation.  The problem is that it is in a closed period, and the entry is finalized.

    The other problem is that this payment relates to a prepayment and needs to go back to the PO so that it…

  • Auto-allocate received stock to non-intersite sales orders first


    We are wondering if, when stock is received and automatically allocated, to allocate it to NON-intersite flagged orders first, even if they are older than the regular orders.

    The scenario:

    I am transferring stock physically and digitally from one…

  • Non billable Delivery with pick ticket for ADC mobile picking?

    We have a nice Sage X3 puzzle, here it goes:

    We want to pick from new ADC mobile webapp the stock to be issued on a non-billable delivery;

    We create an order to have the pick ticket, I think we cannot have pick tickets without orders;

    Then we pick the…

  • How to reverse production tracking


    I have declared production tracking. Now I want to reverse the component and manufacturing record.

    Please let me know how to do it.



  • Help! How do you reverse an already firmed and tracked workorder?

    Hi, I need your help!

    I am in a situation where I firmed a workorder, tracked the materials, production, and operation, but realized the BOM was incorrect. How do I reverse this? 

  • Changing Dimension Number without Losing Financial Data

    Does anyone know if we're able to edit the dimension/asset number without losing our financials on that asset? IE changing #13022 to #13049, but keeping all associated records. When we go into the dimension to change the established number now, it simply…


    I am trying to expire an item using FUNSTOLTI based on the Recontrol days and I get the following error message on a STOCK item that should trigger it expires.

    Location PTL26 A A (BG 43) The Current Location is not authorized for the new Stock status…

  • Deleting Erroneous Product Records


    I've joined a new company that's uses Sage X3 - After looking through the inventory reports, I can see there are occasions where a product has been duplicated but with a slightly different spelling of the product name. I would like to delete the duplicates…

  • Error reprorted when creating a new sale invoce

    Hello everyone,can someone guide me to sovle this issue         Thank you!!!

  • PO from work order, allocation vs change in finished goods quantity

    I'm hoping someone can assist in this scenario and what the proper procedure should be:

    we create a work order for 40000 kg of finished product

    allocation of raw material is done

    PO is created from work order which is sent to toller

    now material is…

  • Delete a sales order line

    In X3 V12 I’m attempting to delete a sales order line when an order is copied using Call SUP_LIG(NLIG,WRET) From SUBSOHB where NLIG is the line number ([M:SOH4]NBLIG) to be deleted. The correct row is deleted but when the order is saved, I’m getting the…

  • Stock allocated to closed sales order


    Looks like we have an item of quantity 10 PK that is allocated to a closed order line (Fully shipped & invoiced). I caught it on my count this morning. The quantity cannot be adjusted out because it is allocated, but I cannot remove the allocation…

  • How to audit an allocation against what was consumed

    Is there any mechanism in X3 where you can compare what you consume in a work order with what was originally allocated? We have a need to be able to compare the two for any discrepancies to alert us to make tracking modifications, rather than hard-stopping…

  • Bulk Cancel Pending Issues


    For whatever reason our system was setup for negative stock of many components, and I just realized that there are a lot of people entering in pending issues transactions (lot managed products) for years. Is there any way to bulk get rid of them…

  • Error when unlink physical assets attached with an asset


    I got below issue when unlinking physical assets attached with an asset: "Asset quantity (1) not consistent with the number of physical asset (0)"

    This issue does not allow me to delete a fixed asset:

    Does anybody here know how to…

  • delete the validated purchase return

    The purchase return is validated and its purchase invoice is posted. I would like to ask about how to delete this validated purchase return. I have tried the modification of issues from the purchase return Lines. The modified is in issued STK, which is…

  • How to disable modification entry following an action

    Hi all,

    Is there any possibility to disable ability of modification entry following an action?

    In our case, we customize intersite transfer screen (GESSIS) by adding an export button to extract the data. We want to set a rule that after clicking export…


    Is there a way to issue a credit memo on the Sales Invoicing module for invoice elements e.g, Freight or additional charges erroneously made?

    As it is, I have to go through BP invoicing.  Thank you!

  • Deleting a customer return

    we just upgraded to V12 this week and found that we cannot delete customer returns as receive the below error.  We never had this issue in prior versions.  Has anyone else experienced this or know how to handle? 

    User errors will occur and transactions should…

  • Matching error- currency conversion error

    We made a payment in NZD but then deleted it to do in USD.   The debit and credit match but we get the below error to match and offset.  Any ideas how to match?

  • Clear all import/export scripts - Dictionary Validation

    I've noticed in a recent V12 patch set that when performing a Dictionary Validation there is a new option in the Objects to process section titled "Clear all import/export scripts".

    Is anyone familiar with the purpose of this option?