Question about URL to Sage X3 health check page

Hi,

Does Sage X3 have a URL to a health check page?

Got a request for HA reason and want to know the heartbeat of the Sage X3 at all times to confirm it is just a user connectivity issue over an issue of the service backend.

I am currently recommending them to check on the public address of Sage X3 but I am interested to see if anyone found any better idea.

  • 0

    Good day,

    You can use the host nanny state, it can be accessed using HOST_URL+ "/nannyCommand/info" or HOST_URL+  "nannyCommand/notifyNannies/details", with the value of status in the return json indicating the health of the nodes. I have attached the link to the help file description:

    https://online-help.sageerpx3.com/erp/12/staticpost/integrated-load-balancer-description/?highlight=nanny 

  • 0 in reply to Regard Hulsbos

    Hi Mr. Regard,

    Seems like there's a difference when done between direct to X3 and when behind a LB/Reverse Proxy.

    For direct connection to X3, it have a lot of private configuration details exposed by the nanny. It is similar as per the online help document (assuming the X3 version is v12).

    For X3 under a reverse proxy/LB, the server name is exposed and only some nodes details provided.

    For example, this is for X3 under a reverse proxy (note that first line deliberately censored since it contains server hostname)

    publicURL + "nannyCommand/info"

    publicURL + "nannyCommand/notifyNannies/details"

    The "nannyCommand/info" should be good enough but there seems to be a lack of information about the nodes details on the online help?

    What does `0/0 -; 1` suppose to mean?