RTF Pasting adds many carriage returns

Question

Just upgraded to V12 P27 and when we copy to clipboard from an outlook email in rich text format, when we paste it into a comment box in any screen (customer, supplier, sales or purchase order etc), it is adding _many_ carriage returns after each sentence. 
 Example 
 This is my text. Sentences are sometimes long and sometimes short. Have a great day. 
 Pasted into X3 comment or any other RTF box pastes as follows 
 This is my text

Sentences ...

Have a great day 
 
 Has anyone seen this behavior?

Jeremy Rosenbaum · Answer

We too are on v12; P27. We experience similar results when pasting from Rich Text format. Not a perfect answer but 2 options are: 1) convert Rich Text to a different format before coping (one way is to paste in Notepad then copy from Notepad) and then paste in X3. 2) use the "Paste as text" tool from the comment box tool bar (mine if the 4th icon from the right; clipboard with "T" in lower right corner).

pnightingale · Answer

Hi, 
 I would suggest checking in with your local support team on this issue. Be sure to supply them with your Syracuse, and MongoDb versions.

Sage X3

RTF Pasting adds many carriage returns

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