Sage X3 v6.5 end of support ...

SOLVED

Hello There,

Please when is the v6.5 end of support? 

Is it straightforward to upgrade to latest version?

Thanks in advance,

Top Replies

  • Hello ,

    Our Sage EM support team has advised that:

    Sage Business Cloud Enterprise Management product versions have 3 lifecycle stages – Current, Standard and Lifeline. Sage Business Cloud…

  • +2
    verified answer

    Hello ,

    Our Sage EM support team has advised that:

    Sage Business Cloud Enterprise Management product versions have 3 lifecycle stages – Current, Standard and Lifeline. Sage Business Cloud Enterprise Management 6.5 is in the Lifeline phase. The Lifeline phase provides only Blocking Security issue fixes. No other program fixes will be provided for version 6. Version 6 will be outside of Sage’s product lifecycle on March 31, 2020. You may still call your business partner or Sage Customer Services to get product assistance or information, but no product fixes or updates will be made to this version.

    Should you want to inquire about upgrading to a newer version of Sage Business Cloud Enterprise Management, please contact our Sage Professional Services or your business partner to discuss and initiate the project.

    Hope this helps,

    Warm Regards,
    Erzsi

  • 0 in reply to Erzsi_I

    many thanks @Erzsi, very clear. Please could you point out where in sage's website (or other site) we could find these sage products lifecycles status?

    thanks,