Sage Timeslips eCenter is currently down. (First reported at 9:12am Eastern - Tuesday March 2, 2021)
- Users are not able to login - system erroneously reports that the Username or Password are incorrect
- Data transfers cannot occur due to above is…
Various eCenter issues are being reported and we are diligently diagnosing the problem.
Some users are experiencing error messages from a URL of https://www.sagetimeslipsecenter.com/error.htm?aspxerrorpath=/Login.aspx
The error message is 'The page you…
UPDATE: 9/30/2020 - 11:55am - The transfer service outage is now resolved. eCenter is fully operational at this time. Sage understands the inconvenience and thanks you for your patience.
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I want to bill a flat $30 for payroll.
If I go "rates", I have it set to if no rules apply, default to professional. That way, for all other tasks, it defaults to professional rates.
In the box on the bottom of the screen, I entered a "payroll…
Does Sage Timeslips ECenter allow "dynamic data entry"? (Type "smi" to get "Rebecca Smith v. Jones" from long list? Or "dep" to get "L330 - Plaintiff's Deposition" from long list of ABA Task Codes?)…
NOTICE: Timeslips eCenter will undergo maintenance this Saturday, 20 April 2019 at 2:00am Eastern (11:00pm Pacific).
This planned outage could affect your ability to login, enter time, sync data, etc. The duration of the maintenance is expected to last…
NOTICE: Timeslips eCenter servers will be undergoing maintenance tonight beginning at Midnight, 18 April 2019, Eastern time. This maintenance period should be concluded in approximately one hour.
Users may experience the inability to login, create new…
Please be advised that the Timeslips eCenter servers will be rebooted for maintenance tonight.
The reboot will occur at 10:00PM Eastern time (7:00 PM Pacific). This maintenance window should take no longer than 30 minutes.
We sincerely apologize for…
Users of Timeslips 2018, 2019 and updated versions of Premium should not use the external Data Transfer Utility (DTU) provided by Sage Timeslips. The email that is sent when purchasing provides incorrect information and should be ignored in that specific…
Since upgrading to Timeslips 2017, the rates for slips entered and downloaded from ECenter are not pulling a rate. Each slip is showing as "Warning - Not Rate". I use several different rates for each timekeeper utilizing the Rate Table under…
Timeslips will be doing some regression testing tonight for eCenter. Testing will start at 9pm and could last a few hours. The testing shouldn't impact any customers.
Update: Timeslips eCenter is back up & running
eCenter appears to be working normally at this time.
Thank you
If anyone else can log in, I'd be interested in knowing.
“Dear Timeslips eCenter Customers,
We have addressed a latency issue that may have prevented you from accessing Sage Timeslips eCenter.
We are very sorry for the inconvenience that this problem may have caused you.
If you have questions or concerns…
We are investigating a problem that may prevent you from accessing Sage Timeslips eCenter and are working towards a resolution. Issues may include not being able to log on or latency with the site. Should you encounter any of these issues, please allow…
The Timeslips Twitter account has moved. Please follow https://twitter.com/SageSupport for all Timeslips & eCenter updates
The eCenter site is currently down. We are working on the issue and will post an update when it comes back up. You can also check our Twitter account for updates at https://twitter.com/sagetimeslips @SageTimeslips
Attention Valued Customers: Sage Timeslips eCenter will be unavailable on November 18th from 8:00am to 10:00am for maintenance.
Once Timeslips eCenter service is restored, a Data Transfer Utility(DTU) download will be required to continue use.
If you…
The Sage Timeslips Obsolescence Policy provides support of the current Sage Timeslips product release and, unless otherwise indicated below, two prior releases of the Sage Timeslips product. Product support includes live customer support and compatibility…
UPDATE: The Sage Timeslips eCenter system is back operational @ 11:35AM ET
Sage Timeslips eCenter is currently down. We are working on the issue and will update this message once the service is available again.
We apologize for any inconvenience.
…Hello Sage Timeslips eCenter Users,
eCenter will undergo a maintenance update on September 9th from 9:00 pm until Midnight EST.
Please make provisions to perform all necessary eCenter related tasks either before or after the maintenance time-frame. Access…
The Timekeeper charged her time to the Client that still active in the eCenter but was inactive in the Timeslips at the time when the slips transfer was performed. Now theses slips are lost and the Timeslips tech support said that they don't back up the…
Live eCenter Support Chat Now Available!
Getting answers to your Sage Timeslips eCenter questions just got faster. Want to know more? Get all the details in our latest blog post!
We have just implemented the E-Center for our timekeepers to enter time. We go live on Monday and just noticed in testing when a timekeeper chooses an flat rate item/activity code, the description populates but only a portion. It seems to be limited to just…
