• TimeSlips 2018 License not clear in Terminal Server session on Exit

    I have a client using TimeSlips 2018 in a Terminal Server environment. The data is on the primary data server with users connecting between a number of random Terminal Servers. According to the documentation, the licenses should clear when the user exits…
  • TableExceptionC in Slip Templates and SQL error code = -303

    Seem to get his error a lot when working within Slip Templates, trying to delete them etc. When we try to convert the database with these slip templates: Converting Slip Template table Slip Template Records 3..4271 ---------------------------…
  • NEW SLIP : HOW TO CHANGE ENGLISH LANGUAGE FOR FRENCH ? IT MARKS WORDS IN RED.

    Good morning, I just bought the new 2019 version (I used to work with the 2005 version). But I need to write slips in french language. When I do so, the french words are written in red, and the bell rings. (I know Christmas is coming) I guess…
  • firebird database error code 335544569 error class eibnative exception

    Error Code 303 What is this error and how to correct or fix?
  • Easy way to retrieve archived slips

    I am stumped.
  • Email bills does not work on new computer

    I have Timeslips 2018. Everything was working fine. I got a new computer and set it up on there and that was fine, until I went to send out bills. I send my bills by email, and the system worked as normal, except the emails aren't passing over to Outlook…
  • WIP - Tracking timekeeper efficiency on projects where write offs occur

    Looking to optimize our prebill review process and would like to know if there is a way to track timekeeper efficiency with fewer workaround than we are currently using: Example Project: Drafting document that includes text and drawings. Project budget…
  • Timeslips 2018, randomly deleting rates

    So we have had Timeslips 2018 for a few months, and have recently noticed that some of the client rate tables have turned up blank. At first we thought that staff responsible for setting up clients in TS were forgetting to insert the rates when creating…
  • Flat rate items not automatically included in transfers

    Hello, I've found that whenever I record a flat rate item, the amounts aren't automatically taken from the trust account and applied. Why is this? Thanks!
  • Timeslips questions

    I have a couple of questions I've come across when doing this month's billing: We want to change the text on the invoice where it says "Total Amount Due Now" to "Total Amount Due Now to Replenish Retainer" but I can't find anywhere on the Design area…
  • Previous Payments not Showing Despite Recording

    Hello, I'm using timeslips 2018 and I'm trying to generate a bill/pre-bill however no matter what I do it does not seem to show the previous payment made. The payment is there and recorded, appearing on the bill search line, but it does not seem to…
  • 2018 TS Expense Import

    I am using TSimport using acti nickname 2 for the expense code number. It imported without issue in 2017. I would usually get a popup asking me to match the number with the corresponding expense code description. In 2018, it is asking to match the same…
  • Upgrading from 2015 to 2018 - did not realize I needed to convert the database...now I am stuck.

    I work for a small law firm. We recently purchased 2 license upgrades for an upgrade from 2015 to 2018. I tried to install the upgrade over the weekend (when technical support is closed) and now I am stuck. It seems that I did not realize I needed to…