• Billing a client with one of the matters on hold

    When I bill a client with more than one matter and one of the matters is on hold, it will bill the matter on hold along with the other matters not onhold
  • Deferral of Payment (TS 2017)

    We have arranged with one of our clients an agreement to charge them 50% of their monthly invoices and defer the remainder until closing. How can we do so in a way that won't affect billable hours and billed slip value when running reports to assess employee…
  • Invoice Design

    FormerMember
    FormerMember
    We need someone to design some invoice formats. Is there a specialist who handles this?
  • timeslips 2017 slow text searches

    installed on a new server and everything else is very fast. reprint bills is very fast. text searches on the server are much faster. on the clients it's ridiculous any ideas?
  • TS2017 - Duplicate printed bills are not duplicates

    I am on TS2017 with the April 2017 update. When I run bills, I always have TS print 2 copies, collated, so that I have one to mail and one to file. I noticed in reviewing the "file" and "mail" stacks again that for some clients (not all) the bills are…
  • How to send bills from our new E-mail address

    Help, please? No one seems to know how to make a simple change in our Timeslips 2017 to send the bills from our new E-mail address. Thank you!
  • Pages Out of Order on Emailed Invoices/Bills

    I just upgraded to Timeslips 2017 from 2013 and pages on some of the bills that I email to clients are out of order - such as, page 3 will show up as page 1 and page 1 will show up on page 3 of the pdf. This happens on only some client bills, not all…
  • Task Bill Status Default not working on Slip

    I just upgraded to Timeslips 2017 from 2013 and a task with a Bill Status default of No Charge is showing as a Billable charge on the slip. We did not have this problem with TS 2013. The Clients' rates are set up to default to Staff Rate level when no…
  • Correct and Invoice on the AR List

    Hi! I'd like to ask a question regarding invoices and accounts receivable, please. An invoice shows as Paid In Full in the AR List, but when I click on the invoice, it shows unpaid charges. I want to enter a payment, but when I enter the invoice number…