• EIBNativeException 335544344

    I received the above Error Class and error code when i try and open the TSReg.fdb file on the server. Somehow there is a firewall or something preventing the data base from opening. I am running timeslips 2017. Any suggestions on how to cure this. Port…
  • Importing time from excel spreadsheet

    I would like to import time from an excel spreadsheet. I tried what I thought the format would be, but it didn't work-- I am using Timeslips 2017. Does anyone have a template for importing from excel? Thanks so much!
  • Sage Timeslips 2017 Installer Download

    I work for a small MSP on the west coast. We have a client that uses Timeslips 2017. We are in the process of migrating this client to a new Windows 2016 Server but we cannot locate an installer for Timeslips 2017. Sage support will not provide this as…
  • IOLTA Audit

    My client was randomly selected for a state audit of his IOLTA account. We followed their instructions and sent what we felt was more info than they asked for, but the auditor believes there is a $22,000 discrepancy in the selected months (I show a $7…
  • Working with abbreviations

    I've just started using timeslips and I've set up abbreviations to bill clients for bills every end of the month. Is there a way to actually put something like [PREVMONTH] instead of always going back and having to change all the dates on the abbreviations…
  • Error in changing client classifications

    I am unable to change classification for my clients. When I try to go from open to closed I get an error message that says "The field [Task] is empty. It requires data." I have tried different ways to change classification, from mass changes to individual…
  • Copy of TS 2017 for Windows 10

    I need to re-install everything on my Win10 machine and I have all install media EXCEPT TS 2017. Just got off the phone with customer service, they won't/can't help and suggested I try the forum to see if anyone had a copy Roland A Vierra Flooring…
  • Bounced Client Funds check

    I have a Client Funds check that bounced. I can't find a way to reverse the payment. Do I need to made a withdrawal with a note? We are not hooked up to an accounting system. Timeslips 2017 Thank you Diane
  • Aged A/R Balances by attorney

    I have a new client on Timeslips 2017. After they do their billing, they like to see an Aged AR Balances report, for one of the attorneys. The report was already saved in the system, but it hasn't come out quite right since I've been there. If I run…
  • How to get rid of Total Charges Beyond Flat Fee

    Timeslips 2017 - I am attempting to bill a flat fee contingency client. It is set up exactly the same as other flat fee clients. There are no slips with an override status. On the invoice there is a line item "Total charges beyond flat fee" with $511…
  • Timeslips 2017 Slips Slow After Server Update

    Our Timeslips 2017 had been running just fine. However, this morning after the server with Timeslips installed some updates, Timeslips is running very slowly. Well, it is only being slow when entering/saving slips. It will lag between each selection of…
  • Invoice Layouts

    I am wondering if anyone knows if you can add a field to a bill layout that would show the month and year only. This would be in addition to the date of the bill. For instance, we show the date the bill was generated at the top center- but under that…
  • Export List of Clients without Multiple Matters

    I'm trying to get a good mailing list out of Timeslips 2017. I know I can export the fields, but it exports all the different matters listed for each client. Is there a way to get it to export just one of those instead of all. Essentially, just one of…
  • AR Balance and Invoice Balance Do Not Match

    We have Timeslips 2017. This issue is actually happening no a few clients. We have noticed that sometimes especially if a client is running a credit that the amount due works out correctly in the Accounts Receivable List, but when an invoice is generated…
  • Timeslips 2017 - Local Install not installing EXE files for Timeslips

    FormerMember
    FormerMember
    New workstation in the office, have a license for it (1 available showing in TSAdmin on other workstations), but when I run Setup from Locinst from the server it adds folders in C:\program files (x86)\timeslips and C:\program files (x86)\Timeslips Firebird…
  • 2017 Will Not Close

    I'm running TS 2017. I keep Timeslips Today open. At the end of a day, I can save the slip I've been working on. No problem. But, manyof my panels in TS Today will be blank or will show No Data Selected. When I try to close all of TS or even just TS today…
  • Slips Disappearing

    Our firm uses Sage Timeslips 2017 and our paralegals numbers are low. We realized that one of the paralegals slips seem to be disappearing. She will enter say 10 slips on Monday and on Tuesday only three of them will be there. We are unsure as to why…
  • Slips removed using Billing Assistant appearing on bill TS2017

    I am on TS2017 - version 25.5.11.388 I generally generate monthly batches of bills using Billing Assistant Details. I can select the clients to bill as normal. However, on some matters I needed to hold out some slips (both time and/or expense slips) from…
  • Slips downloaded from Ecenter are not pulling a rate after upgrade to Timeslips 2017

    Since upgrading to Timeslips 2017, the rates for slips entered and downloaded from ECenter are not pulling a rate. Each slip is showing as "Warning - Not Rate". I use several different rates for each timekeeper utilizing the Rate Table under the the Timekeeper…
  • Sage Timeslips 2017 running slowly

    We have been running Sage Timeslips 2017 on our computer for about a year now with no issues. Over the past month, I have noticed that the performance of the program slowing down, particularly when entering in new slips. It is now to the point where when…
  • Slow Database & Rates Randomly Calculating at Zero

    I was directed to this link when I was told that the system we purchased was having (and constantly has) issues that causes crashes or delays. This most recent issues makes me believe the system is flawed because it is randomly zeroing out some attorney…
  • Timeslips Today Bad Data

    Several months ago I upgraded to TS 2017 from the 2015 edition. Since then several panels on my Timeslips Today show incorrect data. I have a panel that lists the last ten A/R transactions. That has worked through several prior versions of TS. After…
  • Periodic Bills for Contingency Collection Matter

    I have set up a matter on a contingency basis. It is a collection matter and we are to receive 1/3 of any amounts collected. We are collecting money pursuant to a wage deduction order, so we receive payments periodically. The firm is to receive 1/3 of…
  • Invoices in an Unknown Universal Limbo State

    FormerMember
    FormerMember
    We are finding bills for several clients in this state: The Bills show up in the 'reprint bills' screen with status of "Paid In Full" but with a balance due of some non-zero amount. The client shows balance due of 0. The Bills can be Reprinted The…
  • Time Capture too slow

    FormerMember
    FormerMember
    My office has found that TimeCapture is markedly slower with the latest upgrade. The key problem is that keystrokes are not buffered. So, if I am in the Client field, and I type AXEMAN, after a few seconds the menu will display names starting with AA…