Sage Timeslips

So we have had Timeslips 2018 for a few months, and have recently noticed that some of the client rate tables have turned up blank. At first we thought that staff responsible for setting up clients in TS were forgetting to insert the rates when creating…

We have been using a template for the TS import process in TS 2011 which worked without issue regardless of where the timekeeper rate was pulled from the timekeeper or client. We just migrated to TS 2017 and the "no rate" message appears on all slips…

When creating a Client profile, I designate a billing rate. However, when I then create a time slip, another rate is inserted. I am a solo and use various hourly rates for various files. But I would like the rate for any Client matter to remain the same…

When trying to create a rule for Automatic Rate Selection within Client Information >> Rates, the rules always show up as "Hourly" even when the source is a Task that is "Flat Fee" How can I ensure that the Automatic Rate Selection Rules acknowledge…