• missing main.db?

    I turned my timeslips 2017 and the main.db was missing. i now can't find it to access my data. can someone please call me at 310-556-1001 or refer me to someone who can find it? I found my tseg.fdb file but that is it.
  • Timeslip 2019 is not clearing Licenses

    Greeting I am an IT Admin for a client who is using Timeslip as a daily basis. He only have 2 users. The timeslip version they are using is 2019. I am trying to clear 2 lincenses from the pc and/or server and having this issue that is not clearing the…
  • Sage Timeslips System Error

    I received an error "Sage Timeslips has encountered an error" Address violation error. Area: System Error. Code: 2. Class: tSystemExceptionC (EAccessViloation) Access violation at address 0065DFE5 in module "Timeslip.exe. Write of address 00000030 Version…
  • locked out of program with error

    ------------------------------------------------------------ Sage Timeslips has encountered an error Address violation error. This error is sometimes serious and the program may need to be exited. Often it indicates that some data is corrupt in memory…
  • New Client Not Listed

    I tried to add a new client & I got a prompt that this client already exists so I changed the name slightly but neither the old name nor the new one shows up in the open, inactive or closed (or even templates) listings. Where did they go?
  • Is the entire company of Sage TS down???

    I am very serious when I post this message. Pegg the online chat "cannot connect" and that's been hours, I cannot login to send a message via Sage.com/resources. I cannot change my password and I can't log in as a guest. I'm getting error message after…
  • Payments "disappearing"

    The following was reported by a law firm using Timeslips Premium 2020 1. Firm receives payment (eg for June Invoice #123 for $500), applies same against open invoice #123, prints and finalizes bill for July #124. The finalized bill for July has a new…
  • Attempted to read damaged data error when deleting slip

    Hello. Users are receiving the following error when they create a new template or slip, add time, then try to delete it: Closing and reopening Timeslips has had no effect. Right now they are having to set the time for these slips to zero and it's…
  • Date issues...

    I have been having issues with timeslips ever since I renewed this year. I just tried to print an invoice for a client which should be only a page or 2 and it says the invoice is 38 pages long. When I look at the invoice it only has information along…
  • Timeslips paradox table error

    Hello, I have one workstation that produces this error (the other one does not): "Address violation error. This error is sometimes serious and the program may need to be exited. Often it indicates that some data is corrupt in memory. If the program…
  • The Firebird Database Engine has encountered an error. Internal Firebird consistency check (can't continue after bugcheck} Additional information Error Class: EIBNativeException Error Code335544333

    Problem occurs when trying to create a new client. Data Repair shows no errors. Timeslips 2020 Perpetual Build 28.0.0.41. I found a couple of references on Dr Google about security access but according to their IT person client has full rights to…
  • Slip Error...

    I have a slip that has randomly shown up on a client matter. Picture below. I did not enter this slip and when I highlight it the date, etc are not the same as in the slip list. Also the program will not let me delete the slip. Any ideas? I have tried…
  • Sage Timeslip 2007 DB Probliem.

    I have regularly did an Import of new Project IDs We use a Text file. Similar to this layout a98000 98000 a98001 98001 a98002 98002 a98003 98003 a98004 98004 a98005 98005 a98006 98006 a98007 98007 a98008 98008 a98009 98009 a98010 98010 We use…
  • Bill stuck in Proof Stage and wont show up on future bills. Already did Data Verification and nothing showed.

    I have a client that's billing from November 2, 2020 is stuck in "Proof" stage. I doesn't show up on the screen when I go to run off other client bills. It only shows up when I go to Billing Assistance and the Bills. I can check mark this particular bill…
  • Unable to stop TS change classifications in Timekeeper TS 2019

    Manually changed a timekeepers open to closed today - no issue; went to inactive and clicked the auto change from inactive to closed. 3 timekeepers in the section - so should be quick - BUT No, I have been locked in a changing classification loop for…
  • Corrupt Data

    Sage Timeslips has encountered an error Address violation error. This error is sometimes serious and the program may need to be exited. Often it indicates that some data is corrupt in memory. If the program was reading from a file, data in that file…
  • Go to change Client address and it totally logs off Timeslips

    I'm trying to change a Client address from the Client - Client Info drop down list. I select the client I want to update and it pulls up like a blank client and then completely logs off of Timeslips. I can get into other clients, just not this specific…
  • Integrity Audit Table problem

    Index version does not match Table version. Is this a significant erro and can it be solved simply by deleting the table?
  • Database corruption in Sage Timeslips 2013

    Hi. I'm an IT consultant working for a small CPA firm with 4 employees, who use Sage Timeslips for very basic time tracking and billing. They never upgraded beyond 2013 because it 'did what they needed'. I've installed Timeslips on a few new workstations…
  • Timeslips 2019 CFG file

    I am running Timeslips 2019. It has been great until 2 weeks ago. I can still access it but the other 2 computers cannot it tells them to reinstall with cfg file. I do not see anything on this newer than about 8 years ago. Any updates as to why this…
  • You have an older version of the Time Capture database available., Would you like to convert them now

    "You have an older version of the Time Capture database available., Would you like to convert them now?" Is this safe to do? Any steps I should take before executing this prompt? Im worried that if I accept it could corrupt the data and want to confirm…
  • Error when generating PDF bills.

    When generating Bill's in Timeslips and printing to a PDF, I have a normal group that I normally tend to select from. When generating the PDF I get an error state "Sage Timeslips has encountered an error" .... "Phase: Running Billing calculations". Now…
  • Access violation Error

    We are running the latest version of Timeslips Premium - Single User install on a local laptop - Timeslips works fine all day, backs up no problem. When you exit the program, it gives the following error: Sage Timeslips has encountered an error Address…
  • invoice does not reflect payment

    Hi, I am on 2018 and realized Sage is not supporting this anymore. I was wondering if anyone would be able to HELP me. I am generating invoices and KNOW there are payments however, the invoice does not reflect payment and the balance. -_- I have regenerate…
  • A non-zero Beginning Balance

    We have one account that, when we print the A/R with Running Balances report, shows a very large dollar amount in the Beginning Balance field. Of course, it should be zero. The dollar amount happens to be the same as their next-to-last invoice & payment…