Sage Timeslips

I have recently taken over billing for a small law firm. They are running Timeslips Version 2013. Can anyone tell me in the newest version of Timeslips, is it easier to track attorney rates when entering time? We have attorneys that bill different rates…

In the Notes section, it is not going to the next line when I hit return. Usually, when you hit "return" at the cursor, it goes to next line. It used to, but recently stopped.

Any users unable to connect to the software while eCenter is down?

All of our eCenter timekeepers are getting the below error message -- "Connection Timed Out - Error Code 522" and cannot enter time. What is causing this and how do we fix it? They are unable to enter time. Please assist. Thank you.

Since the second our Premium Elite received it's latest update (updated to 30.0.5.96), our system lags 10-20 seconds when typing in a client and waiting for the system to pull up that client's details on the Billng Assistant Details screen. You can see…

When we try to enter a slip there is severe latency opening and entering a slip between each field? Any suggestions? We are running 4 users on a network and a relatively new small database. We have contacted support on the issue and there has not been…

Timeslips is taking too long to process any task. Saving a new slip takes up to 6 seconds. Is there a trick to speed it up?

I'm running the newest version of Timeslips. I can't figure out why when I tab to the client field when entering a timeslip it isn't intuitive all the time. If I enter a client and it's the wrong one it no longer indexes like it once did. Anybody else…

I have a client I billed in May; balance was $6,915.00 after payments posted in the amounts $2,000.00 and $1,200.00. The $1,200 payment was a reimbursement for an expense. I sent her August bill and the previous balance shows as $8,115.00 with payments…

Every 20 days or so, when we try to open Sage Timeslips Premium we get a message saying our subscription cannot be verified and we can't create new timeslips. Our subscription is billed monthly automatically to a credit card. When we call timeslips they…

Saving or editing a slip is PAINFULLY slow. Anyone know why?

Does anyone know how to address this and/or an Error Class EIBNATIVEECEPTION?

When looking at the list of slips in Sage Timeslips Anywhere, if I put my mouse on the the bottom most slip on the list and click to edit, the icons are cut off.

When I try to display a previous bill, my computer freezes.

I have a slips timer that duplicated itself - and now they both won't turn off. I have tried to stop all timers under slips and it says there are non active. The runaway timers are saying that someone else turned the timer on and I can't turn it off.…

We moved timeslips to a new server and it runs fine. However, when we shut down the old server it was moved from it starts running slow. I seems like it is still looking for something on the old server but I can't figure out what it is. Thanks Ke…

My program has me currently locked out, and this error message keeps popping up. Does anyone know how to override the error message, or what I can do to take the lock off the program. Error message reads as follows: Area: Database Code: 4 Address…

Hi There - is there a Master Dictionary that can be used by each user? And spellcheck add to dictionary for individual users does not work and I am unable to suss out a fix. Thanks for your kind assistance.

It would be a nice feature to allow receipts to be entered for multiple clients at the same time instead of one at a time. A dropdown list should appear with all accounts receivable and as a practitioner, I could enter the applicable amounts received…

Hello, We recently migrated our timeslips 2020 data to a new hard drive. However, after doing so users report that they are getting errors and having to constantly restart the program for it to work. What would be causing this? Regards, …

I have a list of clients in the "undoable" column in Bill Stages. I can see that I last billed some particular clients on 3/10/2022. However, when I go to the "reprint bills" screen bills with that date do not show up as an option? I know the bill was…

When I open up Timeslips it says This directory is read only. (10500). How do I get into slips?

our firm works in a Citrix environment i connect via a cpu to Citrix and have encountered issues where Timecapture does not launch with out going through several steps - on a daily basis. users connecting to Citrix via a thin client are able to launch…

Hi Everybody: I am a single user on a laptop of Sage Timeslips 2020. Was using all afternoon - took a break, and now I am trying to login and I have a blue circle spinning and it just hangs out says "Opening Timeslips Database" but it's not opening…

I have a client that is currently running Timeslips 2020. They have purchased, and will soon be upgrading to Timeslips Premium. They are attempting to purge slips. This process seems to be problematic. What we’ve seen after doing various tests on various…