• Split Bill Issue

    Hello, I setup a 50/50 split bill; the bills split correctly, but they do not print separate invoices for each client. It prints as if they are consolidated matters, which I do not want. It does assign different invoices numbers. I have two different…
  • billed fees on reports not matching

    At the end of the month, we run the slip profitability by period using just the date as a parameter (i.e. 3/1/2024-3/31/2024). We also run a user defined invoice listing for the month using clients classification - open, and invoice number range for the…
  • Timekeeper Collections by Period - Unassigned

    I thought I once knew this but I cannot for the life of me remember. A client is getting a line item for "Unassigned" in the Timekeeper Collections by Period. Does anyone know where this comes from? I wish I could remember!!!
  • Accounts Receivable Report by Timekeeper?

    Hello Sage Forum, What's the best way for me to run an A/R report by Timekeeper? Our Timekeeper in question is not the billing, originating or managing attorney. She is helping out other attorneys. Thanks for your help.
  • Sage Timeslip does not recognized printer

    Hi One of the computer in the office have a Brother printer default and is working great. But, when I open timeslips and click Printer Setup does not detect it. I have done everything I can yet have that issue with Timeslip 2019. Does anyone know what…
  • Billing Email Issue for Sage Timeslips Premium Elite 2023

    I receive an error message when I try to Email a bill to clients. I have all boxes checked and then I tell it to email to clients, I make sure the client's name is checked & email is correct. I then receive a message that says "Sending emails was completed…
  • Report formatting to analyze realization

    The report "User History by Period" seems to reflect the total slip values "Billable Fees" (hours x user charge rate on slips actually billed during specific period) and actual charges billed "Actual Fees" (actual amount billed for specific slips for…
  • Error Message when exporting to Excel

    Hi, We are currently running Sage Timeslips 2018. When i try to export certain reports such as "Client Monthly Billing" report to MS excel i receive the following message however neither of those boxes are checked: Thanks in advance!!
  • client balances

    I need a report to show each client balance, no transactions, just the balance, what I'm trying to do is see which clients have credit balances. So, I'd like a report to exclude clients with zero balances and only include those who owe us or those we…
  • A/R Reports for a selected time period, including closed and inactive clients

    Is there a way to generate an accounts receivable report for a time period that includes matters that are closed or inactive?
  • Not yet applied

    Is there a report that shows accounts that have amounts sitting in "not yet applied"? I have found a few clients where that's the case, and now I'm wondering if there are others that I don't know about.
  • Pre-bill worksheet

    I believe I may have accidentially changed default settings or settings when in the "REPORT ENTRY: Pre-bill Worksheet" box. I am trying to print/save a Pre-bill worksheet for a specific time period for a specific list of clients. I chose the time period…
  • Timeslips 2020 Bill Pagination

    I just upgraded from TS 2019 to 2020. Everything seemed to transfer over correctly including my billing layouts however, when I go to run bills, the bills don't look right. The page dimensions are still set to "Letter" but the design layout runs from…
  • Sending bills via Outlook 64 bit

    Has anyone successfully tested this yet? Claire Barnes Integrated Visions Inc
  • Report Billable vs. non-billable hours

    Sage Premium Elite 30.0.4.84 I need a simple report showing billable and non-billable hours by attorney, by month. For example, this month I would run a report that shows: Attorney Jones September October Billable 150 155 Non-billable 25 20 …
  • Total Billed in a month

    Is there a report I can run that shows the total amount billed in a specific time period? For example, I billed some clients between Nov 7th and Nov. 13th. I'd like to know the total amount billed in that time period. Thank you.
  • emailing bills

    I can only send one email at a time. Then I have to exit TS and re login to be able to send another bill. Anyone face this issue?
  • Printing Bills

    Why when we preview a bill in Timeslips premium that looks good to go, the format changes when sent to the printer? Lines move and go through numbers, itmes move on the pages?
  • How To Print Total Billings: From Years Back To Present

    I was audited and I need to produce all of my annual billings and payment histories, from 2008 to present. I have tried to figure it out but without success. Any guidance would be appreciated, Thank you in advance.
  • September Update/Office 64bit

    I was wondering if anyone had success with switching to the 64-bit version of Office after the latest Timeslips update. Notes show it's compatible now, however when we try to send out we get a Failure : Unknown Error using the MAPI64 email client. …
  • Reports

    Is there a way to find a report for invoices numbers that have been cancelled and redone? Apparently, someone sent out invoices and then did a rebill on several where they got new invoice numbers and these invoice numbers are no longer available. However…
  • Can you delay emailing bills to a later date?

    I send out my bills on the 10th of the month for the month that just ended. Sometimes, especially when the 10th is on a weekend or holiday, I would like to generate and print the bills earlier, say the 8th or 9th, have them dated the 10th and emailed…
  • Printing bill crashes the session

    Hi team We have Timeslips 2020 installed on a server. Our billing user is experiencing frequent freezing of Timeslips when she attempts to print. Same issue for other users when they test. I need to kick them off the server and get them to sign back…
  • History Reports

    Good afternoon, is there a history report that shows all of the time entries and then the payments made during the time entries? The history reports that I have found on the system, only show all of the time entries and then at the end of the time entries…
  • Billed Fees v Fees

    I am trying to run reports that give me the Billed Fees per year, broken down by month so I used the Payment Performance by Period report. I also ran the Monthly Totals by Period report and under the Grand Totals, it shows Fees broken down by month. The…