Hard to tell from what you have posted so far. 

What version of Timeslips?

How (in as much detail as you remember) did you "reduce(ed) the attorney's fees to $2,000.00"? There is more than one way to do that in Timeslips and it might impact the solution.

Fee allocation and Collections are two different things. Fee Allocation is based on assigning percentages of the fee to be allocated to a timekeeper IRRESPECTIVE of the time they may actually work on the invoice.

Collections looks at the Contribution that a Timekeeper made to the invoice and when payment is received, allocated the collection proportionately to those who worked on it.

Since you are trying to run Collections reports, I will assume you are not interested in a Fee Allocation.

First thing I would look at is the Invoice that is getting paid. What does it "know" about who contributed to the invoice?  In my v2020 Timeslips, I can see that in the A/R Transaction, under the Contributions tab for a particular Invoice.

So, now Timeslips knows who Contributed to the invoice, let's see how it allocated a $100.00 payment against the $510.00 Invoice.

You need to enter the payment, apply it against the invoice, and then save the payment to be able to see the Collections tab.

Hopefully that gives you some places to look for as to why the Collections is not showing up where you expect it.

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
LawPay Partnered Consultant
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

Hard to tell from what you have posted so far. 

What version of Timeslips?

How (in as much detail as you remember) did you "reduce(ed) the attorney's fees to $2,000.00"? There is more than one way to do that in Timeslips and it might impact the solution.

Fee allocation and Collections are two different things. Fee Allocation is based on assigning percentages of the fee to be allocated to a timekeeper IRRESPECTIVE of the time they may actually work on the invoice.

Collections looks at the Contribution that a Timekeeper made to the invoice and when payment is received, allocated the collection proportionately to those who worked on it.

Since you are trying to run Collections reports, I will assume you are not interested in a Fee Allocation.

First thing I would look at is the Invoice that is getting paid. What does it "know" about who contributed to the invoice?  In my v2020 Timeslips, I can see that in the A/R Transaction, under the Contributions tab for a particular Invoice.

So, now Timeslips knows who Contributed to the invoice, let's see how it allocated a $100.00 payment against the $510.00 Invoice.

You need to enter the payment, apply it against the invoice, and then save the payment to be able to see the Collections tab.

Hopefully that gives you some places to look for as to why the Collections is not showing up where you expect it.

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
LawPay Partnered Consultant
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]