We are finding bills for several clients in this state:
The Bills show up in the 'reprint bills' screen with status of "Paid In Full" but with a balance due of some non-zero amount.
The client shows balance due of 0.
The Bills can be Reprinted
The slips for the bill exist and show as 'billed'
The Bills are NOT undo-able.
We cannot apply a payment to the bill
How can we get out of this limbo state?