Timeslips Outlook Link

Question

I am using Timeslips Premium on a Windows 10 Pro system. Outlook is the Office 365 version and has been installed as a 32-bit program. I have entered Timeslips as a permitted application in the Windows Defender Firewall. But, the Enable Outlook Link button remains grayed out. What do I need to do to be able to enable the Outlook link for Timeslips?

Nancy Duhon · Answer

RMShortley , the good news is that you have Premium, and so then should be entitled to some level of technical support. I'd use that if I were you. Be ready for them to say it's not Timeslips, it is Outlook though! 
 Have you loaded all the Microsoft patches for your OS and Office? A patch might fix that. Or did you load a patch recently? Might have broken the link. :-) Gotta love how that can go either way. 
 Might try a repair on Outlook to reset the add-in. Or take it out and put it back in. The link works off a DLL and those can be hard to troubleshoot because they usually don't give good error messages. Just sort of work or don't. As you are seeing here. 
 Nancy Duhon, Esq. Duhon Technology Solutions, LLC Master Certified Consultant for Sage Timeslips Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions. 404-325-9779 duhon@duhon.biz

Sage Timeslips

Timeslips Outlook Link

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