• 2021-2022 Sage Timeslips Year-end Winter Schedule

    The Winter season—and year-end—are fast approaching and we want to share our office closure schedule with you:

    • December 24 and 27: Christmas
    • December 31: Sage Support closed in recognition of New Year’s Day
    • January 3: Sage Sales closed…
  • Apache Log4j vulnerability - December 2021

    This post was last updated on December 15, 2021

    Sage and its partners take the security of its customer solutions extremely seriously, and regularly undertakes proactive testing across its products to identify potential vulnerabilities and provide fixes…

  • Announcing Sage Timeslips Premium December 2021 - Service Release

    What's New

    • LEDES Setup Enhancements - When using LEDES 2000 or LEDES XML to export billing information, there are new setup options that provide you with more control over formatting the export files
    • Performance and stability improvements

    This latest…

  • Sage Timeslips: Phone and chat temporarily closed on October 6, 2021 for company-wide meeting

    Please note, the Sage support phone and chat resources will be temporarily closed on Wednesday October 6th from approximately 3:45 pm to 5:00 pm ET for a company-wide meeting. But help is still available! If you need assistance during that time, please…

  • Announcing Sage Timeslips Premium August 2021 - Service Release

    What's New

    • “What’s New” pages showing recent feature addition previews
    • Audit Trail enhancements for usability and performance
    • Save/Restore Desktop views for saving and restoring typical workflow windows
    • “Fit to Screen” to recover…
  • Longer than expected wait times on June 23rd

    On June 23, all colleagues globally will participate in a celebration honoring Sage’s 40th birthday. There will be two 90 minute sessions offered for our support analysts to participate in.  Although offices and support will be open, you may experience…

  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • Announcing Sage Timeslips Premium May 2021 - Service Release

    What's New

    • New filter to limit slips that span multiple days
    • Add the ability to approve A/R transaction without sending a bill
    • Allow conflict checking to prompt for additional custom text to search
    • Customize the format of client names on the Billing…
  • Announcing Sage Timeslips Premium January 2021 – Service Release

    What's New

    • Running Balance field available on the Accounts Receivable List shows how each transaction affects the client’s balance.
    • My Week/My Month views for the Time and Expense Slip List allow you to see slips for the current week or for…
  • Sage Timeslips: Resolved - Errors when downloading products from Sage Knowledgebase

    The errors when downloading products from Sage Knowledgebase have been resolved. We sincerely apologize for the inconvenience that this issue may have caused you. 

  • Sage Timeslips: Errors when downloading products from Sage Knowledgebase

    We are working to resolve an issue where customers are unable to download their product from Sage Knowledgebase.
    Many report "Error 1016 You’ve requested a page on a website that is on the Cloudflare network. Cloudflare is currently unable to resolve…
  • New and improved: Sage Knowledgebase for Sage Timeslips

    Sage Knowledgebase (Sage KB) just got a major redesign—complete with an updated interface and additional features.  

    What’s new?

    In addition to a cleaner look and easier navigation, the improved Sage KB now offers:

  • 2020-2021 Sage Year-end Winter Schedule

    The Winter season—and year-end—are fast approaching and we want to share our office closure schedule with you:

    Sage Canada closures

    Sage US closures

    • December 25: Christmas Day
    • January 1: New Year’s Day

     

    • November 26 and…
  • Announcing Sage Timeslips Premium October 2020 – Service Release

    What's New for the Update

    Highlights of the Sage Timeslips Premium October 2020 service release include:

    • eCenter ClientAccess Administration
    • Show eCenter Information in Timeslips Navigators
    • New eCenter fields for User-Defined Client Listings
    • New…
  • New Timesaving Benefits of Timeslips Premium Webinar

    Tune in on Thursday to see the advantages your business could gain from Sage’s most advanced Timeslips product. 

    Webinar topics will include:

    • Capturing your hours on the go with eCenter
    • Easily updating or fixing past invoices with Undo Multiple…
  • Announcing Sage Timeslips Premium June 2020 – Service Release

    What’s New

    Highlights of the Sage Timeslips Premium June 2020 service release include:

    • Allow PDF Attachments when Printing Invoices
    • Auto Payments Deletion Option
    • Bill Stage UI Refresh: Add Audit House Name to Bill Stage List - Audit Tab
    • Audit House…
  • Free Sage University Learning and Certification offer Extended through June 30

    Recently, in response to the COVID-19 pandemic and the need to learn new ways of managing our businesses, Sage made select training available to customers and partners free of charge. We are thrilled so many have taken advantage of this opportunity! So…

  • Preparations you can make to continue to run your business during uncertain times

    As a Sage Timeslips customer, it’s never been easier to work remotely and empower your business and customers through cloud-based technology. We’ve put together a list of tools and helpful tips to keep your business on track when you may need to work…

  • Announcing Sage Timeslips Premium March 2020 Product Update

    What’s New

    Highlights of the Sage Timeslips Premium March 2020 product update include:

    •  Undo Multiple Bills

    Save time and easily correct past erroneous bills with the new Undo Multiple Bills feature.  This process provides images of the bills you…

  • Access your data away from your office

    Here are some helpful tips to keep your business on track when you may need to work somewhere other than your office: 

    • Back up your data daily and store somewhere you can access remotely
    • Set up a terminal server that holds your software and all of its…
  • Sage Timeslips: Announcing Sage City, your new source for product release updates

    When it comes to product updates, it’s critical the right people get the news in a timely manner. That’s why we’re asking you (and your colleagues) to proactively choose the news most important to you by subscribing to the Announcements…