"Logon Failed" message when emailing bills

As of February 25, 2020 Microsoft released Office 365 version 2002 and broke 3rd party applications from sending emails.  They released a patch to version 2002 on March 1, 2020 to correct it.

Office 365 needs to be updated to correct the issue.

Version 2002, Build 12527.20242 released 3/1 is the correction. 

Version 2002, Build 12527.20194 released 2/25 is defective.


If you have questions, contact Microsoft or your IT professional on how to proceed.

  • Thanks Roger, had a few of my Timeslips clients complaining about this.  One has already tried the fix and reported back that it worked. 

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    [email protected]