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Hi,

I have a problem...

I download 2018 sage 50 in my laptop and when I load into a zip file, there is a pop up saying "A required data file is missing. Check your data directory to be sure the files are there".

I still can't figure it out and tried downloading in my PC.

And still same thing happened.

Is there anything i can do to make this work?

Thank you,

  • Hi anjess,

    Thanks for reaching out. The publisher of each textbook has a different set of files that will open with the student version install of Sage 50 CA software. Sounds like you installed Sage 50 CA student version successfully and are now trying to option company files? The .zip will need to include both a .sai file and .saj folder.  Here's some resources on:

    How do I create a backup?

    10390

    How to restore from a backup?

    10087

    38081


    Hope this helps!

    Warm Regards, 
    Erzsi