Effective August 1, 2013, the Sage Pro ERP customer support business hours will be adjusted to Monday through Friday, 8 a.m. to 2 p.m. PT/11 a.m. to 5 p.m. ET.
The Knowledgebase will continue to be available 24/7 with an extensive collection of valuable tips, tricks, and troubleshooting advice. Customers are also welcome to submit a case online through the Sage Customer Portal, and a support analyst will respond within one business day.
Our goal is to provide customers with exceptional service. If you have any questions regarding the new schedule, please contact the Sage Support team at 877-828-6373 (U.S. and Canada) or 1-604-304-6373 (outside North America).
Alternative, please feel free to post any support related questions you may have here in Sage City to have one of your peers answer it.