• Sage HRMS Employee Self Service Open Enrollment, Dependents, and You

    Hi all! So, a great question came up at one of Lynn’s Learning Series about Open Enrollment and dependents. More specifically, what happens if an employee chooses an option for a Family plan but doesn’t pick any dependents. What happens in Sage HRMS Employee…

  • 2 questions on form 941

    Question 1: my company has a "Nonrefundable portion of credit for qualified sick and family leave wages for leave taken after March 31,2021" (line 11d on page 2), there is a note that I need to manually reduce our liabilities on Page 2 or Schedule B by…

  • HRMS When is a new version going to be Released?

    Is there going to be a new version of Sage HRMS released?

    We had seen some interesting things about a 2020 version ... but nothing further has been said or done about a new version.

  • New Hire name misspelled

    We have a new hire that was imported from HRactions but the name is misspelled. Is there any way to correct the name?

  • Sage Abra Error: "Program error: Error reading file"


    Our HR dept uses the Sage Abra Suite version 9.2. I have a user who keeps getting this error very sporadically, when either logging into Abra or running reports.  She started getting it a few weeks ago:

    "Program error: Error reading file w:\data…

  • "Customizing Sage HRMS and What's New in the Q1 2020 Product Update" Questions and Answers

    Hi all!

    Here are the questions and their answers from our two "Customizing Sage HRMS and What's New in the Q1 2020 Product Update" classes. Thanks for attending and see you in the next one!

    Question Asked Answer Given
    When does the update…
  • Sage HRMS and Sage Abra Suite: Announcing Sage HRMS and Sage Abra Suite Q1 2020 product update

    What's new

    • Payroll tax updates
    • Payroll product updates
    • HR product updates
    • Sage Payroll and Tax Forms and eFiling by Aatrix

    For detailed information about these releases, see:

  • Live Webinar: An Easy Move from Sage Abra to Sage HRMS

    Discover why Sage HRMS is the right solution for you and how you can easily migrate from Abra:

    Register for our next live webinar on Dec. 17 to learn:

    • Why Abra is retiring
    • How and who can help you migrate to HRMS
    • The timeline of key dates within this…
  • Sage Abra Suite: Powerful Migration Paths to Explore before December 2020

    As part of our strategy to deliver market leading solutions to our customers, we have made the decision to retire Sage Abra Suite, effective December 28, 2020.

    What does this mean for you?
    September 2020 will be the final release for Sage Abra Suite.…

  • Error after installing Sage HRMS Client

    After installing the HRMS client, we got the following error:

    I can't find reference to this error anywhere in the KnowledgeBase articles. We have several client installs at this customer site and this is the first time we have received this error.…

  • Standard Report vs Crystal Report

    When I run the Gross to Net Suitelike report in HRMS, the Premium Pay column is not correct.  Some of the Premium Pay earnings are included in Base Pay column and some in Premium Pay column???

  • Error during Open Payroll

    How do I fix this error that appeared during Open Payroll:
    Earning - Earning Code(E010), Distribution Code () does not exist in payroll. Check Employee Configuration and Payroll. I feel like I have looked at everything for this particular employee.

  • SAGE HRMS_Time Cut-off am facing some errors when i run the activity

    Hi all,

    i am new to SAGE HRMS, still trying to understand how to calculate employee time. so here is my thread, when i am trying to run Time cut-off, am facing some errors. like ..

    Legal working hours less than the theory". can any one help me on this…

  • Renumbering employee IDs in HRMS


    I know there is a knowledgebase article that says HRMS 2017 does not have an employee ID renumbering function like Abra. They recommend terminating and then hiring under a new employee ID, but then we would lose all that employee's history. Does…

  • Sage Abra Suite Support

    Sage would like to thank our long-time customers and users of our Sage Abra Suite product and for their loyalty over the years.  We have recently been made aware of a phishing scam where Sage customers are being contacted by someone posing as a business…

  • Timesheet import from Excel

    In HRMS, does anyone know how to setup the Import Timesheet function on the process payroll map to import from our Excel file? We have a custom application that pushes all our timesheet entries into Excel and we'd like to be able to just click that step…

  • Earning code showing $0 on check if flat earning type

    We have an salary and wages, flat earning code setup in HRMS. We are running the open payroll and checking the calculate pay rates as hourly option. When we add in the earning code to a timesheet, put in 1 hour and $100 for the amount, the $100 is not…

  • Archive Terminated Employees


    I used "archive terminated employees".  it only archived some of them not all.  But when I tried to archive again.  The system was telling me "no more terminated employees to be deleted"  But they are under employee's finder with…

  • Termination

    Whenever HR terminates an employee, this message comes up at the end.  Any Suggestions?  Thanks.

  • Important Sage HRMS 2017 Canadian Payroll Users that use Ontario taxes

    There is a hotfix for the Ontario tax changes effective July 1, 2018.

    Please refer to KB 91954 Sage Knowledgebase

  • Rate Table for a savings plan

    I need to setup a rate table for a savings plan.  The company will match up to 5% of the employee contribution if the employee has been with the company less than seven years and will match up to 6% if the employee has been with the company seven years…

  • Pay Stub PDF Password

    When we process our bi-weekly payroll a PDF is created on our Sage 300 server for each employees paystub during the pay period.  I am able to locate the PDFs but when I go to open them it requires a password.  I have no idea of what the password would be…

  • Exploring a Migration from Sage Abra Suite to Sage HRMS? Attend this webinar.

    We'll be showing some the redesigned interface for the Automated SQL Migration for Sage Abra Suite. If you're on Sage Abra Payroll, you won't want to miss. Register here

    Who Should Attend?

    Sage Abra Suite users, administrators or other stakeholders…

  • Sage HRMS HR Actions v.10.6.8: New Release Supports Sage HRMS 2016 Q2 Update

    Sage HRMS HR Actions v.10.6.8 has just been released.

    Along with a number of other enhancements, it provides support for Sage HRMS 2016 Q2 updates that added new fields to employee EFT tables. Read the complete release notes here.

    Have you visited our 

  • Sage HRMS 2014 install issue

    Anybody else have this issue.

    Trying to install HRMS on a workstation.  The installation starts but then "rolls back" without giving any error message.  It is a Windows 7 workstation.

    Thanks in advance