Welcome to the Sage HRMS Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I am working on the 2023 form year. When I upload the Covered Individual file I get an error "The file cannot be processed because it does not have a properly formatted header row". No matter what I tried I cannot get the header row configured correctly…
Sage HRMS version 10.7059 (we do not use employee self serve)
When trying to open the file of one specific employee, this error message pops up and I have to restart Sage. I can access other employees fine.
What is causing the error and how do I get…
Backups are important.
The purpose of the backup is to create a copy of data that can be recovered in the event of a natural disaster, power failures, virus attacks and human error. Data failures can be the result of hardware or software failure, data…
We need to provision new hire employees in MS Asure (Network), Purchasing, Learning and other applications. We've used a Crystal Report but it has issues. What have you used to export Employee Data?
I am going to use an excel file and only need to enter new GL Account numbers and description of the each account.
What should I name the 2 columns in the excel spreadsheet so that GL import process will except it?
Is there a sample GL Account import…
I have salary ranges set up in HRMS for several clients.
Ranges were updated after a raise.
Now whenever the client adds a new employee and enters pay, they get notification saying Salary is out of range even though it isn't. This happens to multiple…
Hello,
We need to replace old budget numbers with new ones under employee earning distribution - GL segment2. For example, 200 employees are currently using budget number 123456, we want to change it to 67890. What is the best way to do it other than…
We would like to be able to encrypt the databases that HRMS and TimeStar use. After talking with phone support they have told us that is not a current feature, I hope this is the correct forum to post this as a feature request. Preferably whole database…
Hello again SAGE Citizens.
Today I'm going to talk about something very important. The absolute need of good backups. This is one of those things that we all know, (like you should check your oil every week or so, or you should change the filters on…
Hello SAGE Citizens and welcome to volume 4. I’ve still had no feedback from anyone on my posts. I can only assume my articles are so detailed and so exciting that I have created this image of being all knowing and unapproachable. Let me assure you, I…
Hello again everyone. In todays "IN THE WILD" we will talk about something that is popping up much more frequently with respect to HRMS 2015 SQL PR. The topic is how and when to take a database dump and do a database load and what the benefits of this…
