• HRMS ESS web error

    Hello, I'm rebuilding our Sage stack to separate the webserver out and into a DMZ. Installed per the guide but am getting the below error on the webpage; Invalid column name 'pk_syenter'. How do I fix this?
  • Pennsylvania Employee Unemployment

    In Sage HRMS, how do we add the employee unemployment tax deduction for the state of Pennsylvania?
  • Annual Salary as of a date

    Is there an expression to return an employee's annual salary as of a specific date? The requirement its to calculate an employee's salary as of Jan 1 each year.
  • Vets 4212 Detail list

    Is anyone missing employees from their VETS 4212 Detail List Standard report in HRMS 2017 v.10.7049?
  • import function for new hires

    Is there a function in HRMS to import a list of new hires?
  • Has anyone successfully modified the ESS pay stub Crystal Report?

    We are trying to change from using the earnings totals to using the gross pay totals on the ESS pdf. However, every time I change anything on the report (even just removing a text object), the print/post checks process gives an error that there are no…
  • Pending Timeoff Requests not visible for action

    We currently have a situation where pending time off requests are not showing in either the employee or manager list views to be actioned, however, they are visible in the TimeOff Calendar. In all of the cases, the date for the request has already passed…
  • Error 1309 Q4 Update

    Hello There, I'm attempting to apply the 2019 Q4 update to HRMS 2017 and get an error 1309 as referenced in KB article 78126. So...I deleted the folders referenced in that article and get an error that the source files cannot be found. Presumably due…
  • UCE 101 efile form

    FormerMember
    FormerMember
    anyone ever have an issue where the 3 month covered employees count does not show in the report
  • User grayed out boxes in Sage HRMS

    I have a user that when logging into Sage HRMS, on occasions has screens with missing or grayed out boxes. The image to the left is one of those screens, but is not limited to that screen. I am wondering if anyone else has experienced this, and what they…
  • Lime Green Highlight Bar

    FormerMember
    FormerMember
    Is there any way to change the lime green color back to what it was? This color makes it very hard to read the highlighted line. For those of us who look at a computer screen all day, we desire products that improve eye fatigue, not make it worse. This…
  • Employee Setup - EFT Mass Update Option

    Is there a way we can mass update an "End Date" on the EFT tab in the Payroll - Employee profile? When an employee's EFT account was being setup, the end date did not get populated. Thank you!
  • Sage ESS and GMail

    Is there a way to setup Sage ESS to send emails when the customer is using GMail for company emails?
  • W2s show previous addresses

    We ran W2s this week, and found that if users had changed their home address in ESS, this change was not reflected on the W2s. It is reflected in HRMS, at least from what I can see. I'm curious to know if anyone has dealt with this. We're on HRMS 2017…
  • Errors When Running Secure Queries in HRMS

    We are getting the following errors when running secure queries out of HRMS. We upgraded from Abra to HRMS and are live now but they don't work. We tried on 5 different workstations and received the same errors. I am receiving the errors on my computer…
  • HRMS Canadian Payroll: Ontario Employer Health Tax

    In HRMS 2017 Canadian Payroll, does anyone know how to set up Ontario Employer Health Tax? Specifically, where do we enter the exemption amount? We've pulled the tax code from HRMS table, but there is for field to set exemption and the system starts calculating…
  • Archived Employees Still in Lookup Lists

    I have archived employees in HRMS using the Archive Terminated Employees process. When I go tor un reports and lookup by employee number, they are still showing in that list. Mostly in payroll, but some HR reports also. How do I get these employees removed…
  • Benefit Plans with Provisions

    FormerMember
    FormerMember
    Our company offers 2 different health insurance options (Traditional and HDHP). We also have provisions if the employee or spouse are a smoker, as well as a provision for working spouse. We currently use the User Defined field under the benefit code to…