• A call to SSPI failed see inner exception

    Failling to send emails from ESS and getting error A call to SSPI failed see inner exception . I have upgraded my tis t0 1.2 but still problem persist
  • No records could be displayed error when trying to click on benefit eligibility in ESS

    I have open enrollment running for a few of our companies. But when trying to add a new plan and start a different company open enrollment I keep getting an error saying No records could be displayed. Even on the plans that are undefined and not in an…
  • ESS Approval Notifications - Can approval notification go to more than one person

    Within ESS, is it possible to set an approval notification to go to more than one person? Currently, it is set for the manager to get the time off notice and approve. However, I also need to receive notice the request was approved or denied. Can ESS…
  • ESS Home Page Database Error

    FormerMember
    FormerMember
    We are getting a ESS database error when when a manager logs in and views the Home Page of ESS. The exact error is: Sage Employee Self Service was unable to find the necessary data. This may be due to problems in the ESS database or an internal program…
  • Does ESS need TLS 1.0

    FormerMember
    FormerMember
    Is TLS 1.0 required for ESS?
  • Pay Stub PDF Password

    FormerMember
    FormerMember
    When we process our bi-weekly payroll a PDF is created on our Sage 300 server for each employees paystub during the pay period. I am able to locate the PDFs but when I go to open them it requires a password. I have no idea of what the password would be…
  • unable to reset password in Sage ESS either as admin or user

    As an admin, when the reset password button is hit (2012) it is supposed to set the password to newuser and enable the user to reset their password. That does not work. If an ESS user hits the forgot my password link, it enables entry of user name,…
  • HRMS 2015 Changes to Benefit Dates

    Has anyone experience issues with how version 2015 looks at Benefits dates? We ran into an issue with deductions not pulling from the HR side to the Payroll side this week and believe it's a date issue. Looking to pick anyone's experienced brains!